Technical Product Manager, Wireless Network Performance & Troubleshooting

Technical Product Manager, Wireless Network Performance & Troubleshooting Join to apply for the Technical Product Manager, Wireless Network Performance & Troubleshooting role at Ziff Davis . Role Summary We are seeking an experienced, results-driven, and technically skilled Technical Product Manager to lead the development of a wireless network performance validation, troubleshooting, and monitoring solution. This role involves defining technical requirements, collaborating with product management and engineering teams, and ensuring the delivery of a high-quality product that meets end-user needs. You will work closely with the Product Director to support strategic initiatives, technical expertise, and product lifecycle management. Key Responsibilities Translate high-level product vision into detailed technical requirements. Define use cases and workflows for network performance validation and troubleshooting for wireless and wired networks. Create comprehensive product documentation, including user stories and specifications. Collaborate with development teams to clarify requirements and resolve issues. Gather stakeholder and user feedback to refine product features. Coordinate with stakeholders to align on product roadmap and updates. Act as the product\’s technical expert, testing solutions and providing support. Ensure effective implementation of AI-driven diagnostics and insights. Provide subject matter expertise in Wi-Fi standards, network troubleshooting tools, ISP operations, and cloud analytics. Analyze market trends and competitive landscape to inform product strategy. Define and optimize network measurement and diagnostic capabilities. Support product launch activities, including customer onboarding and early adopter programs. Track and report on key success metrics and product performance. Serve as a technical liaison between engineering, support, marketing, and leadership. Qualifications & Skills Bachelor\’s Degree in a relevant technical or business field; Master’s preferred. 10+ years of experience in network troubleshooting, performance validation, or diagnostics. Deep understanding of ISP operations, network tools, and protocols (Wi-Fi 6/6E/7, TR-069, TR-369). Experience with network measurement tools and AI-driven diagnostics. Strong technical background in wireless, wired, and mobile networks, including IoT, CBRS, 5G, and fiber broadband. Proven ability to translate technical challenges into product requirements. Additional Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Product Management and Marketing Industries: Technology, Information, and Internet #J-18808-Ljbffr