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- Tasks: Supervise weekend catering operations, ensuring high-quality food service and excellent customer care.
- Company: Join Holroyd Howe, a leading contract caterer for independent schools, focused on fresh, nutritious meals.
- Benefits: Enjoy 28 days holiday, free meals, training opportunities, and discounts on various services.
- Why this job: Be part of a passionate team in a beautiful setting, making mealtimes fun and healthy for students.
- Qualifications: 1-2 years supervisory experience in hospitality, strong leadership, and excellent customer service skills required.
- Other info: This role requires working weekends consistently and passing a DBS check.
The predicted salary is between 20300 - 28700 £ per year.
Company Description
Location: Woldingham School, Marden Park, Woldingham, Surrey
Salary: Up to £25,300 per annum + benefits
Contract: Full-time, 52 weeks
Hours: 37.5 per week, worked across 5 out of 7 days. Please note: As this is primarily a weekend role, most weekends will be worked.
Benefits include:
- 28 days holiday including bank holidays
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks' enhanced maternity leave
- Bespoke training and development opportunities
- HIT Apprenticeships for all experience levels
- Pension and life insurance
- Discounts on our Perkbox app (high street shops, holidays, cinema & more)
- Wellbeing hub and access to our employee assistance programme
- Free meals while on shift
- Career development and progression opportunities
We are looking for a passionate Weekend Catering Supervisor to join our dedicated team at Woldingham School - a prestigious independent boarding school in a beautiful countryside setting. This is an exciting opportunity for someone who is food-led, thrives in a fast-paced environment, and enjoys leading a small team to deliver fresh, seasonal and nutritious meals across the weekend service.
Key Responsibilities:
- Supervise and support the weekend catering team to ensure smooth food service across breakfast, lunch and supper
- Deliver high-quality, nutritious meals in line with our food ethos
- Ensure compliance with all food safety, hygiene and allergen management standards
- Lead by example and maintain excellent standards of customer service
- Liaise with the weekday catering team to ensure consistent and seamless operations
We are seeking a dedicated Weekend Supervisor to join our team in Woldingham, Surrey. As a Weekend Supervisor, you will play a crucial role in overseeing operations, managing staff, and ensuring excellent customer service during weekend hours.
Additional Responsibilities:
- Lead and motivate weekend staff to maintain high performance standards and achieve team goals
- Oversee daily operations, including staff scheduling, task delegation, and workflow management
- Resolve customer inquiries and complaints promptly and professionally
- Ensure compliance with company policies, procedures, and safety regulations
- Monitor and maintain inventory levels
- Prepare and submit reports on weekend operations, sales, and any incidents
- Train and mentor new team members
- Collaborate with weekday management to ensure seamless operations throughout the week
- Implement and support company initiatives and promotional activities
Qualifications:
- Proven experience in a supervisory role, hospitality, or service industry (1-2 years preferred)
- Strong leadership skills with the ability to motivate and guide a team
- Excellent customer service and interpersonal skills
- Demonstrated problem-solving abilities and decision-making skills
- Proficient in time management and multitasking
- Strong verbal and written communication skills
- Ability to work weekends consistently
Holroyd Howe is one of the UK's leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We pride ourselves on sustainability, nutrition, and food innovation.
Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. An Enhanced Disclosure and Barring Service (DBS) check, including a Barred List check will be required for all successful applicants.
Front Of House Supervisor - SURREY employer: Holroyd Howe
Contact Detail:
Holroyd Howe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Of House Supervisor - SURREY
✨Tip Number 1
Familiarise yourself with the specific food ethos and nutritional standards of Holroyd Howe. Understanding their commitment to fresh, seasonal meals will help you demonstrate your alignment with their values during any discussions.
✨Tip Number 2
Highlight your leadership experience in fast-paced environments. Be ready to share examples of how you've successfully motivated a team and maintained high performance standards, especially during busy service periods.
✨Tip Number 3
Prepare to discuss your problem-solving skills. Think of specific instances where you've resolved customer complaints or operational challenges effectively, as this role requires quick thinking and adaptability.
✨Tip Number 4
Show enthusiasm for the role by researching Woldingham School and its community. Being knowledgeable about the school can help you connect with the interviewers and demonstrate your genuine interest in contributing to their environment.
We think you need these skills to ace Front Of House Supervisor - SURREY
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supervisory roles, particularly in the hospitality or service industry. Emphasise your leadership skills and any specific achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and your proactive approach. Mention your experience in delivering high-quality customer service and how you can contribute to the team at Woldingham School.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as problem-solving abilities, time management, and strong communication skills. Provide examples of how you've successfully used these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a supervisory role.
How to prepare for a job interview at Holroyd Howe
✨Show Your Passion for Food
As a Weekend Catering Supervisor, it's essential to convey your love for food during the interview. Share experiences that highlight your enthusiasm for creating nutritious meals and how you can inspire your team to maintain high standards.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Discuss specific situations where you motivated staff, resolved conflicts, or improved team performance, as this will showcase your ability to lead effectively.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Be ready to discuss how you've handled customer inquiries or complaints in the past. Highlight your approach to ensuring a positive dining experience, which aligns with the company's ethos.
✨Understand Food Safety Standards
Familiarise yourself with food safety, hygiene, and allergen management standards. During the interview, mention your knowledge of these regulations and any relevant training you've completed, as compliance is crucial in this position.
