Trainee Claims Adjuster

Job Description

The perfect role for an A-level student / School leaver who is looking to enter the London Insurance market! My client is a fast growing Lloyd's claims consultancy who are looking for young impressionable talent to add real value to their business.

Duties

The Junior Claims Adjusters will report to the relevant Service Manager or Senior Management Team and fulfil or complete the expectations and tasks set by either and report back or correspond accordingly.

The primary roles of the Junior Claims Adjuster are as follows: –

Day to Day Role

• Maintain good communication with Service Managers around any service targets you are set.
• Maintain reserving process in accordance with service parameters and instructions.
• Ensure that minimum standard claims reporting is being appropriately recorded and maintained daily in line with service area.
• Maintain performance targets and goals, keeping Service Managers abreast of progress and or any issues towards these.
• Liaise with Service Managers in relation to any customer complaints, role specific issues or problems encountered.
• Attend all required training courses, in-house sessions or others added to your working day and record/maintain appropriate training notes to be shared with Service Managers on request.
• Maintain MS Excel data spreadsheets in accordance with service area requirements.
• Maintain a good understanding of reserving process and philosophy in accordance with training provided, service parameters and any specific customer instructions.
• Liaise with Service Managers in relation to any broker or syndicate queries, role specific issues or problems encountered or raised.

Skills

The Junior Claims Adjuster is expected to keep themselves abreast of all procedures and processes required to administer claims within service by engaging and communicating with Service Managers. Junior Claims Adjusters are also required to have abilities in and or be working towards these skill areas: –

• Good team player and understanding value of team engagement.
• Confident at organising self.
• Ability to manage own time and work towards Managements goals and targets.
• Working towards excellent communication skills
• Knowledge and ability to create and maintain MS excel data spreadsheets.
• Never be afraid to ask questions and always take excellent notes.