Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and optimise slots operations across Scotland & the North of England.
- Company: Join Grosvenor Casinos, the UK's most loved casinos, at the heart of community fun.
- Benefits: Enjoy a car allowance and be part of a diverse, inclusive team with growth opportunities.
- Why this job: Be a key player in driving revenue and enhancing customer experiences in a vibrant industry.
- Qualifications: Experience in casino slots operations and a proven track record in performance improvement required.
- Other info: This is a field-based role with travel 2-3 days a week.
The predicted salary is between 36000 - 60000 £ per year.
We are Grosvenor Casinos and we are on a journey to become the UK’s most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment. We are on an exciting journey of growth and it’s the ideal time to join us. At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building an inclusive, diverse and engaged team.
As the Slots Manager, you will be entrusted with the critical responsibility of delivering the Grosvenor slots strategy (GSS) and providing essential support to General Managers in maintaining an efficient slots operation. Your primary focus will be on driving slots revenue performance across a region and managing slot KPIs to achieve the required commercial targets. This role is a regional role covering our venues across Scotland & the North of England. You will be required to travel 2-3 days a week to our venues.
Main Accountabilities & Responsibilities
- Manage day-to-day "Always on" slots operations, including supplier relationships, to meet required SLAs and commercial targets.
- Conduct regular Business Review Meetings and ensure follow-up actions are delivered with expected results.
- Maintain brand standards, compliance requirements, and responsible gaming procedures.
- Deliver and optimise promotional campaigns, ensuring venue participation and suggesting improvements while regularly attending the promotional meetings.
- Stay informed about the Slots industry across all sectors (Casino, LBO, Bingo, AGC, Online) and recommend revenue-enhancing changes.
- Support clubs with Slots counts, collections, and discrepancy investigations.
- Recommend layout / venue changes that would enhance the revenue from Slots.
- Develop supplier relationships and maximise opportunities for product development in collaboration with the E-Gaming Team.
Product and Supplier management
- Ensure Supplier SLAs are maintained and developed as needs change.
- Work with the wider E-Gaming Team to develop supplier relationships and maximise opportunities for product development.
- Maximise revenue by ensuring the Machines / Terminals are situated in the prime positions, in relation to the Grosvenor Slots Strategy, ensuring this is regularly reviewed.
- Continue to develop and support Grosvenor’s commitments to its Responsible Gaming procedures.
Qualifications
- Casino slots operations industry background.
- Proven track record of positively influencing performance of venues and third-party suppliers.
- Performance driven & commercial mindset.
- Good communicator and ability to influence.
- Collaborative style and approach to work.
- Effective team management skills.
- Good time-management and prioritisation skills.
The role is field based and a car allowance comes with the role.
Regional Slots Manager employer: Grosvenor Casino
Contact Detail:
Grosvenor Casino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Slots Manager
✨Tip Number 1
Familiarise yourself with the Grosvenor Slots Strategy (GSS) and be prepared to discuss how your experience aligns with their goals. Understanding their approach will help you demonstrate your commitment to driving slots revenue performance.
✨Tip Number 2
Network with professionals in the casino industry, especially those who have experience in slots operations. Engaging with others can provide valuable insights and potentially lead to referrals that could enhance your application.
✨Tip Number 3
Stay updated on the latest trends and developments in the slots industry. Being knowledgeable about current market dynamics will allow you to speak confidently about potential revenue-enhancing changes during interviews.
✨Tip Number 4
Prepare examples of how you've successfully managed supplier relationships in the past. Highlighting your collaborative style and ability to influence outcomes will resonate well with the hiring team at Grosvenor Casinos.
We think you need these skills to ace Regional Slots Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Regional Slots Manager position. Familiarise yourself with Grosvenor Casino's slots strategy and how it aligns with their overall goals.
Tailor Your CV: Highlight your experience in casino slots operations and any relevant achievements that demonstrate your ability to drive revenue performance. Use specific metrics where possible to showcase your impact.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the gaming industry and your understanding of Grosvenor's commitment to responsible gaming. Mention how your skills align with their needs and your enthusiasm for contributing to their growth.
Showcase Your Communication Skills: In your application, emphasise your communication and collaboration skills. Provide examples of how you've successfully influenced performance in previous roles or managed supplier relationships effectively.
How to prepare for a job interview at Grosvenor Casino
✨Know the Grosvenor Slots Strategy
Familiarise yourself with the Grosvenor slots strategy (GSS) before the interview. Understand how it impacts revenue performance and be ready to discuss how you can contribute to its success.
✨Demonstrate Industry Knowledge
Stay updated on the latest trends in the slots industry, including casino operations and responsible gaming practices. Be prepared to share insights on how these trends could influence Grosvenor's operations.
✨Showcase Your Communication Skills
As a Slots Manager, effective communication is key. Prepare examples of how you've successfully influenced teams or suppliers in the past, highlighting your collaborative approach.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding managing supplier relationships and optimising slot operations. Think of specific scenarios where you've made a positive impact.
