Claims Handler - Marine, Cargo, Fine Art and Specie

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Claims Handler – Marine, Cargo, Fine Art and Specie, London

Client:

Travelers

Location:

London, United Kingdom

Job Category:

Other

EU work permit required: Yes

Job Reference:

4bce866c4a52

Job Views:

3

Posted:

29.06.2025

Expiry Date:

13.08.2025

Job Description:

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Claim

What Is the Opportunity?

We are seeking a Claims Handler to join our team, specializing in Marine, Cargo, Fine Art, and Species. In this role, you will manage a diverse portfolio of claims, ensuring efficient and fair resolution while providing excellent service to clients and stakeholders. You will collaborate with underwriters, brokers, and legal experts to assess claims, negotiate settlements, and advise on complex cases.

The ideal candidate will have experience in specialty insurance claims, strong analytical skills, and the ability to handle high-value and sensitive claims professionally. This is an exciting opportunity in a fast-paced, evolving sector.

Travelers Europe offers flexible working arrangements, including a hybrid model of three days in the office and two days remote, subject to policy changes. This role is eligible for a £1500 new joiner bonus, with additional referral bonuses possible.

What Will You Do?

• Analyze and apply policy coverage accurately to claims.
• Investigate assigned claims.
• Negotiate and settle claims proactively.
• Reserve claims accurately.
• Uphold company service standards.
• Maintain data accuracy.
• Manage external vendors, ensuring quality and cost standards.
• Authorize claim payments and reserves within authority.
• Provide technical advice and build relationships.
• Support team members and participate in projects.
• Assist with complex claims as needed.
• Communicate actions and knowledge openly.
• Participate in training and development activities.

Our values are Commitment, Connection, Creativity, and Energy. Embracing these will help you succeed and make Travelers Europe a great place to work.

To succeed, deliver excellent customer experiences, collaborate effectively, be a role model, and fulfill commitments.

What Will Our Ideal Candidate Have?

• Technical knowledge to handle claims within authority.
• Experience in London Market claim handling preferred.
• Competence in handling claims per standards and practices.
• Intermediate communication and business skills.
• Ability to build relationships and exercise sound judgment.
• Working towards ACII or London Market Insurance certification is preferred.

What is a Must Have?

• Minimum of 5 GCSEs including Maths and English or equivalent.
• Experience in insurance-related activities (paralegal, operations, broker).

What Is in It for You?

• Private Medical Insurance: Single cover with options for dependents.
• Retirement: Company contributions to pension plans.
• Holiday Entitlement: Starting at 25 days, up to 35 with purchase options.
• Wellness Programme: Resources and counseling services.
• Volunteer Encouragement: Matching Gift and Volunteer Rewards programs.

Employment Practices

Travelers is an equal opportunity employer, valuing diversity and inclusion.

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