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- Tasks: Keep our clubs looking sharp and ensure a top-notch experience for guests.
- Company: Join Village Hotel Club, where fun meets fitness in vibrant spaces.
- Benefits: Enjoy discounts, wellness memberships, flexible hours, and birthday off!
- Why this job: Be part of a lively team that values individuality and customer satisfaction.
- Qualifications: Passion for hospitality, great communication skills, and a friendly attitude required.
- Other info: All offers subject to a successful DBS check.
The predicted salary is between 20000 - 30000 £ per year.
Awesome people are crucial to making our awesome clubs run smoothly. We pride ourselves on offering high quality facilities that leave our guests impressed. So you’ll bring your passion for perfection to ensure our public areas are looking slick. Whether it’s sprucing up the studios, keeping the gym floor looking on form or perfecting the poolside, you’ll love staying on top of your game. You recognize that our members have high standards for their fitness experience. You’ll be committed to making it enjoyable and memorable.
Your day-to-day tasks include:
- Maintaining cleanliness and hygiene
- Refining guest experience
- Caring for the pool area, such as responding to poolside alarms
Here at Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, you’ll help us deliver service that stands out from the competition.
Join us and enjoy benefits such as:
- Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year
- Discount on all overnight stays at Village Hotels, starting from £35 with a friend and including breakfast
- Friends and Family discounted stays from £49 including breakfast
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
- 30% discount on and off shift in our Village Hotel Starbucks stores
- Excellent training and development programs, including Rising Stars and Talent Academy
- Interactive training across hotel areas using our Mobile Gaming platform
- Discounts and cashback offers on many High Street Brands and Supermarkets
- Well-being and Healthcare benefits, with monthly programs supporting mental health
- Mental Wellbeing support, including Mental Health first aiders and up to 2 mental health days per year
- Financial wellbeing support and salary drawdown via Wagestream
- Access to our Employee Assistance Programme for support and counselling
- Flexible working hours
- A fun, supportive, and inclusive work environment with team events
- Reward and Recognition schemes
- Anniversary rewards for service milestones
- Electric car salary sacrifice scheme
- Your birthday off, guaranteed
- Discounted Health Cash plan and Sick pay Insurance
- Big People Days to celebrate employees and communities
- Enhanced maternity and paternity benefits and pay
- Company Pension scheme
- Life Insurance
Please note - All offers are subject to a successful DBS check in this role.
What we need from you:
- A passion for hospitality, leisure, and fitness
- A friendly smile and ability to communicate effectively
- Outstanding customer service skills to ensure member satisfaction
- Solutions-oriented mindset with proactive issue spotting
- Ability to work in compliance with company and legal guidelines, ensuring safety for yourself, colleagues, and customers
Come and be part of something new & something special - Work, Grow & Play the Village Way!
Leisure Assistant employer: Village Hotels
Contact Detail:
Village Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Assistant
✨Tip Number 1
Show your passion for hospitality and fitness during the interview. Share personal experiences that highlight your commitment to providing excellent customer service and creating enjoyable environments for guests.
✨Tip Number 2
Familiarise yourself with the facilities and services offered at Village Hotel Club. Being knowledgeable about their offerings will help you demonstrate your enthusiasm and readiness to contribute to their high standards.
✨Tip Number 3
Prepare to discuss how you handle challenging situations. Think of examples where you've proactively solved problems or improved guest experiences, as this aligns with the solutions-oriented mindset they value.
✨Tip Number 4
Emphasise your ability to work in a team and communicate effectively. Highlight any previous experience in collaborative environments, as this role requires working closely with colleagues to maintain a fun and supportive atmosphere.
We think you need these skills to ace Leisure Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Leisure Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Passion: In your cover letter, express your enthusiasm for hospitality, leisure, and fitness. Share specific examples of how you've demonstrated this passion in previous roles or experiences.
Highlight Customer Service Skills: Emphasise your outstanding customer service skills in your CV and cover letter. Provide examples of how you've ensured member satisfaction and resolved issues proactively in past positions.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Village Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality and leisure industry during the interview. Share any relevant experiences that highlight your commitment to providing excellent service and creating memorable experiences for guests.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've successfully handled customer interactions in the past. Highlight situations where you went above and beyond to ensure customer satisfaction, as this role heavily relies on outstanding customer service.
✨Emphasise Teamwork and Communication
Since you'll be working in a lively environment, it's important to showcase your ability to work well with others. Discuss your experience in team settings and how effective communication has helped you achieve common goals.
✨Be Solutions-Oriented
The job requires a proactive approach to spotting issues and finding solutions. Prepare to discuss scenarios where you've identified problems and implemented effective solutions, demonstrating your ability to think on your feet.
