At a Glance
- Tasks: Manage e-commerce projects, ensuring timely delivery and client satisfaction.
- Company: Join a vibrant digital agency focused on high-performance e-commerce solutions.
- Benefits: Enjoy hybrid working, generous holidays, and performance bonuses.
- Why this job: Perfect for those passionate about e-commerce and eager to grow in a supportive team.
- Qualifications: 1-2 years in e-commerce or digital marketing, with strong Shopify knowledge.
- Other info: Ideal for proactive individuals who thrive in a fast-paced environment.
Location: Birmingham (Hybrid)
Salary: 25,000 - 28,000
About the Company
Our client is a growing digital agency specialising in high-performance e-commerce solutions. Their team combines strategic, creative, and technical expertise to build, optimise, and manage impactful online experiences for a diverse range of brands.
Role Overview
The Ecommerce Executive will support the delivery and ongoing management of website projects and client retainers. This role is ideal for someone with 1-2 years' experience using e-commerce platforms (particularly Shopify), strong organisational skills, and a passion for client success and digital growth.
Key Responsibilities
- Project Management
- Manage planning and execution of e-commerce website projects
- Ensure projects are delivered on time, within scope, and on budget
- Act as a key point of contact for clients, ensuring smooth communication and issue resolution
- Retainer Management
- Oversee delivery of services within client retainers
- Monitor performance metrics and provide actionable recommendations
- Identify opportunities for upselling or adding further value
- Client Collaboration
- Build and maintain strong client relationships
- Understand client objectives and ensure services align with their business goals
- Provide regular updates, performance reports, and strategic insights
- Team Coordination
- Work closely with internal teams across design, development, and digital marketing
- Lead project kick-offs and maintain alignment across stakeholders on timelines and deliverables
- E-commerce Expertise
- Stay up-to-date on e-commerce trends, tools, and platform features
- Share insights internally and with clients to improve performance and user experience
- Advise on UX/UI best practices and website optimisation strategies
Required Skills and Experience
- 1-2 years' experience in e-commerce, digital marketing, or web project management
- Strong understanding of Shopify and other e-commerce platforms
- Excellent time management and ability to juggle multiple priorities
- Clear and confident communicator, comfortable working with both technical and non-technical stakeholders
- Strong analytical skills with the ability to interpret data and drive improvements
- Proactive, solution-focused, and results-driven
Benefits
- Generous holiday allowance
- Social events and team socials
- Performance-related bonus scheme
- Hybrid working model for flexibility
- Opportunities for professional development and growth
If you're passionate about e-commerce and eager to develop your career within a dynamic and supportive agency environment, we'd love to hear from you.
E-Commerce Executive employer: Nextech Group Ltd
Contact Detail:
Nextech Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-Commerce Executive
✨Tip Number 1
Familiarise yourself with Shopify and other e-commerce platforms. Since the role requires a strong understanding of these tools, consider taking online courses or tutorials to enhance your skills and demonstrate your commitment to potential employers.
✨Tip Number 2
Network within the e-commerce community. Attend industry events, webinars, or local meetups in Birmingham to connect with professionals in the field. Building relationships can lead to valuable insights and job opportunities.
✨Tip Number 3
Stay updated on the latest e-commerce trends and best practices. Follow relevant blogs, podcasts, and social media channels to keep your knowledge fresh. This will not only help you in interviews but also show your passion for the industry.
✨Tip Number 4
Prepare to discuss your project management experience. Think of specific examples where you've successfully managed timelines, budgets, and client communications. Being able to articulate your past experiences will set you apart during the interview process.
We think you need these skills to ace E-Commerce Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in e-commerce, particularly with platforms like Shopify. Emphasise any project management skills and client collaboration experiences that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for e-commerce and your understanding of the role. Mention specific examples of how you've successfully managed projects or improved client relationships in previous positions.
Showcase Analytical Skills: In your application, provide examples of how you've used data to drive improvements in past roles. Highlight any experience you have with performance metrics and how you've made actionable recommendations based on your findings.
Highlight Communication Skills: Since the role involves liaising with clients and internal teams, emphasise your communication skills. Include examples of how you've effectively communicated with both technical and non-technical stakeholders in your previous roles.
How to prepare for a job interview at Nextech Group Ltd
✨Showcase Your E-Commerce Knowledge
Make sure to brush up on your knowledge of e-commerce platforms, especially Shopify. Be prepared to discuss any previous projects you've worked on and how you contributed to their success.
✨Demonstrate Strong Communication Skills
As the role involves liaising with clients and internal teams, practice articulating your thoughts clearly. Use examples from past experiences where you successfully communicated complex ideas to non-technical stakeholders.
✨Highlight Your Project Management Experience
Be ready to talk about your experience managing projects. Discuss how you ensured projects were delivered on time and within budget, and share any tools or methodologies you used to keep everything on track.
✨Prepare for Analytical Questions
Since the role requires strong analytical skills, prepare to answer questions that assess your ability to interpret data. Think of instances where you used data to drive improvements in a project or campaign.