Casualty Claims Adjuster

Velonetic represents the joint ventures between DXC Technology, the International Underwriting Association (IUA), and Lloyd’s of London. We have been operating for over 20 years in the London market, processing over £101 billion worth of premium and claims transactions. We are building a new digital platform and services that will enable our customers to move transactions and money through the processing lifecycle with greater efficiency and speed.

We have a fantastic new job opportunity for an individual who has strong London Market knowledge and Lloyd’s market systems knowledge. A Professional Casualty Adjuster works under the direction of a Team Manager, performing a range of technical checks and processes a variety of insurance documentation for different customers and classes of business. All work processed must meet agreed service levels in respect of quality and turnaround times. Training will be provided for all insurance documentation/systems required to perform the role.

We’re Looking For People Who Have:

• Strong numeracy, verbal and literacy skills
• Ability to manage and adjust all inward claims within claims handling/settlement authority and in accordance with claims handling procedures
• Report claims in accordance with claims reporting requirements
• Computer literate with working knowledge of Outlook and MS Office
• Work to a high level of accuracy with attention to detail
• Strong organisational, personal and time management skills
• Ability to demonstrate strong negotiating and influencing skills
• Positive attitude and natural curiosity to identify improvements
• Good understanding of insurance wordings
• Understanding of principles and practice of insurance
• Previous experience in handling liability claims (UK & US liability) (Employers Liability, Public Liability/General Liability, Products Liability etc.)
• Experience of working closely with customers, brokers, and underwriters
• Experience of handling claims within London Market claims, Reinsurance claims and/or international claims would be beneficial but not necessary

Investment In Training and Development:

We offer a comprehensive range of training and career development opportunities, a structured induction programme, tailored job training as well as mentoring and support for relevant sponsored professional qualifications. We’re developing an environment where people can grow and harness their careers and skills to be the best that they can be.

Our Culture:

Here at Velonetic, we support with care and compassion. We are constantly evolving our initiatives around equality, diversity, and inclusion to ensure that everyone feels equally involved and supported in the workplace. We are proud of the culture we are creating to ensure that our commitment is ongoing and have a diverse mix of employees working within an inclusive environment.

Employee Benefits:

As part of our competitive remuneration package, flexible benefits are available. There is an option to “flex up and down” on specific benefits, for example, buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance. You will also have access to ‘Perks at Work’, a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and more.

DXC Recruitment Team will be engaging with all candidate applications on behalf of Velonetic. DXC will be managing the recruitment throughout the onboarding process.