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- Tasks: Deliver exceptional spa treatments and ensure a memorable experience for every guest.
- Company: Join Harbour Hotels, a luxury hotel collection in stunning locations across the South.
- Benefits: Enjoy discounts on stays, spa treatments, food, and health support for you and your family.
- Why this job: Be part of a vibrant team in a unique, award-winning spa environment with great progression opportunities.
- Qualifications: NVQ Level 2 & 3 qualified; TEMPLE SPA and ELEMIS training is a plus.
- Other info: Meals included while on duty and stylish uniforms provided.
We have a superb opportunity for a Weekend Spa Therapist with a passion to deliver consistent exceptional service who wishes to develop their career within a progressive company.
Ideally, you will be NVQ Level 2 & 3 qualified and TEMPLE SPA and ELEMIS training and experience would be a distinct advantage.
As Spa Therapist you will be required to carry out a variety of treatments including massage, you will be knowledgeable, friendly and committed to ensuring that every guest's visit to the Spa is one to remember. You'll consult each client to fully understand their personal needs and be committed to delivering high quality, exceptional treatments. As a Spa Therapist you'll also be supporting your manager to maximise revenue through careful diary management and proactive selling.
Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites.
Introducing lifestyle luxury to the marina and city, Southampton Harbour Hotel & Spa has transformed Ocean Village with its striking super-yacht inspired design. Featuring stunning contemporary interiors, alongside the group's award-winning restaurant and spa brands and the city's most exciting rooftop destination bar, the hotel's unique design reflects Southampton's thriving marine culture and offers a gateway to the beautiful Solent.
The hotel features Southampton's most impressive events space - perfect for weddings and events with the capacity for up to 250 guests.
What's in it for you...
- Discounts: Discounted room rates for all Crew, across all Harbour Hotels
- 25% discount on HarSPA and Temple Spa treatments, across our 11 spas
- 25% discount on food and drink in our 16 buzzy bars and destination restaurants
- Health & Wellbeing: Mental health and wellbeing support, for you and your immediate family
- 24/7 GP services, for you and your immediate family
- Bespoke nutrition & fitness advice for all Crew
- Group Life Cover
- Reward & Recognition: Group and hotel based incentive schemes
- Opportunity to attend our annual black tie Harbour Heroes awards
- Development: Excellent progression opportunities within Harbour Hotels
- Individual and bespoke career and progression pathways
- Unique on-the-job training and development with an opportunity for internal promotions within the group
- The usual bits: Meals included whilst on duty
- Competitive salary across all roles
- Sophisticated & unique uniforms designed for Harbour Hotels
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.
We look forward to hearing from you!
Weekend Spa Therapist - Southampton employer: Harbour Hotels
Contact Detail:
Harbour Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Spa Therapist - Southampton
✨Tip Number 1
Familiarise yourself with TEMPLE SPA and ELEMIS products, as having knowledge about these brands can set you apart from other candidates. Consider visiting their websites or social media pages to understand their offerings and ethos.
✨Tip Number 2
Network with current or former employees of Harbour Hotels to gain insights into the company culture and expectations. This can help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Prepare to discuss your experience with various treatments and how you ensure a personalised experience for clients. Think of specific examples where you've gone above and beyond to meet a client's needs.
✨Tip Number 4
Showcase your passion for wellness and customer service during any interactions with the hiring team. Whether it's through your body language or the enthusiasm in your voice, let them see that you truly care about providing exceptional service.
We think you need these skills to ace Weekend Spa Therapist - Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant qualifications, especially your NVQ Level 2 & 3 certifications. Include any specific training with TEMPLE SPA and ELEMIS, as this will set you apart from other candidates.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional service. Mention your experience in spa treatments and how you can contribute to creating memorable experiences for guests.
Highlight Customer Service Skills: In your application, emphasise your ability to consult with clients and understand their personal needs. Provide examples of how you've successfully delivered high-quality treatments in the past.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work at Southampton Harbour Hotel & Spa. Mention specific aspects of the hotel or spa that attract you, such as its unique design or commitment to luxury.
How to prepare for a job interview at Harbour Hotels
✨Showcase Your Qualifications
Make sure to highlight your NVQ Level 2 & 3 qualifications during the interview. If you have any training or experience with TEMPLE SPA and ELEMIS, mention it as this could set you apart from other candidates.
✨Demonstrate Your Passion for Service
Express your enthusiasm for delivering exceptional service. Share examples of how you've gone above and beyond for clients in previous roles, as this aligns perfectly with what Harbour Hotels is looking for.
✨Prepare for Client Consultations
Be ready to discuss how you would approach client consultations. Think about how you would assess their needs and tailor treatments accordingly, as this is a key part of the Spa Therapist role.
✨Understand Revenue Maximisation
Familiarise yourself with strategies for diary management and proactive selling. Be prepared to discuss how you can contribute to maximising revenue while ensuring a memorable experience for guests.
