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- Tasks: Provide top-notch support for bespoke business systems and cloud applications.
- Company: Join a leading international organisation committed to staff development.
- Benefits: Enjoy a competitive salary, training opportunities, and hybrid working options.
- Why this job: Kick-start your career in a dynamic environment with exciting projects and growth potential.
- Qualifications: A 2.1 degree in Computer Science or related field is required; customer support experience is a plus.
- Other info: Agile training will be provided to enhance your skills.
The predicted salary is between 24000 - 36000 £ per year.
£28,000 to £30,000 - plus training. The Ashdown Group have been engaged by an International market leading organisation who are looking to recruit an outstanding Graduate with a degree in Computer Sciences, Computing, Software Engineering or similar. This is a fantastic opportunity for a high calibre graduate with some commercial experience to join an organisation, with a desire to train and develop their staff.
The successful candidate will focus on providing first class support of bespoke business systems and cloud based applications (SQL Server, JavaScript, Power BI and NetSuite), as well as supporting across business projects. Agile training will be provided.
Reporting in to the IT manager you will be able to utilise your skills to the full and show your creativity and potential from the start, as well as learn and develop new skills, whilst working to strict deadlines.
The ideal candidate will have at least a 2.1 in Computer Science, or a related discipline, have excellent communication skills and be self-motivated and driven. Experience providing customer support would be ideal.
This is a fantastic opportunity for a computer science or computing graduate looking to kick-start their career. It is within an organisation dedicated to give you support, training and guidance, whilst you work on a very exciting project in an attractive industry.
Graduate IT Support Analyst employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate IT Support Analyst
✨Tip Number 1
Familiarise yourself with the technologies mentioned in the job description, such as SQL Server, JavaScript, Power BI, and NetSuite. Having a basic understanding or even some hands-on experience with these tools can set you apart from other candidates.
✨Tip Number 2
Highlight any relevant customer support experience you have during your conversations with us. Being able to demonstrate your communication skills and how you've successfully resolved issues in the past will show that you're ready for this role.
✨Tip Number 3
Prepare to discuss your academic projects or any internships related to IT support. Sharing specific examples of how you tackled challenges or contributed to team projects can showcase your problem-solving abilities and creativity.
✨Tip Number 4
Research our company culture and values before your interview. Understanding what we stand for and how we support our employees will help you align your answers with our expectations and demonstrate your enthusiasm for joining our team.
We think you need these skills to ace Graduate IT Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your degree in Computer Science or a related field. Emphasise any relevant coursework, projects, or internships that demonstrate your technical skills and experience with customer support.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific technologies mentioned in the job description, like SQL Server or JavaScript, and explain how your background makes you a great fit for the position.
Showcase Communication Skills: Since excellent communication skills are essential for this role, provide examples in your application of how you've effectively communicated in previous roles or projects, especially in customer support scenarios.
Highlight Your Motivation: Convey your self-motivation and drive in your application. Discuss your eagerness to learn and develop new skills, and how you plan to contribute to the team while working on exciting projects.
How to prepare for a job interview at Click To Hired
✨Showcase Your Technical Knowledge
Make sure to brush up on your knowledge of SQL Server, JavaScript, Power BI, and NetSuite. Be prepared to discuss how you've used these technologies in your studies or any projects you've worked on.
✨Demonstrate Your Communication Skills
As the role requires excellent communication skills, practice explaining complex technical concepts in simple terms. This will show that you can effectively support users who may not have a technical background.
✨Highlight Your Customer Support Experience
If you have any experience in customer support, be sure to mention it. Discuss specific situations where you successfully resolved issues or helped users, as this will demonstrate your ability to provide first-class support.
✨Express Your Willingness to Learn
The organisation values training and development, so convey your eagerness to learn new skills and adapt to new technologies. Share examples of how you've taken initiative in your learning journey.
