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For Companies At a Glance
- Tasks: Engage with customers to gather feedback and improve services.
- Company: Join Lampton Services, an award-winning company dedicated to enhancing community living.
- Benefits: Enjoy a hybrid work model and competitive salary of £30,000 - £31,212.
- Why this job: Make a real impact in your community while developing valuable skills.
- Qualifications: No specific qualifications required; just a passion for customer service.
- Other info: This is a fixed-term contract covering maternity leave for one year.
The predicted salary is between 24000 - 31000 £ per year.
Customer Feedback Officer – 1 year Fixed Term Contract
Based in Feltham
Hybrid Role – 40 hours a week
Salary: £30,000 - £31,212
About Lampton Services
Lampton Services are an awarding winning business, providing a range of services, commissioned by LBH, for residents in the borough. From collecting recycling and waste, to maintaining parks, repairing and upgrading homes to managing allotments.
Customer Feedback Officer - 1 year Fixed Term Contact - Maternity Cover employer: Lampton 360 Limited
Contact Detail:
Lampton 360 Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Feedback Officer - 1 year Fixed Term Contact - Maternity Cover
✨Tip Number 1
Familiarise yourself with Lampton Services and their mission. Understanding their values and the services they provide will help you tailor your conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Prepare to discuss your experience with customer feedback and how you've handled it in the past. Think of specific examples where you've successfully resolved issues or improved processes based on customer input, as this will be crucial for the Customer Feedback Officer role.
✨Tip Number 3
Network with current or former employees of Lampton Services if possible. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application and interview.
✨Tip Number 4
Showcase your communication skills during any interactions with us. As a Customer Feedback Officer, you'll need to effectively communicate with both customers and internal teams, so demonstrating your ability to articulate thoughts clearly will be beneficial.
We think you need these skills to ace Customer Feedback Officer - 1 year Fixed Term Contact - Maternity Cover
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Customer Feedback Officer. Highlight key skills and experiences that align with the role, such as communication and customer service.
Tailor Your CV: Customise your CV to reflect relevant experience in customer feedback or similar roles. Use specific examples that demonstrate your ability to handle customer inquiries and improve service based on feedback.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of Lampton Services. Mention why you are interested in this fixed-term contract and how you can contribute to their mission.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are formatted professionally. A polished application reflects your attention to detail.
How to prepare for a job interview at Lampton 360 Limited
✨Understand the Company
Before your interview, take some time to research Lampton Services. Familiarise yourself with their mission, values, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Prepare for Common Questions
Think about the types of questions you might be asked, especially those related to customer feedback and service improvement. Be ready to discuss your previous experiences and how they relate to the responsibilities of a Customer Feedback Officer.
✨Showcase Your Communication Skills
As a Customer Feedback Officer, strong communication skills are essential. During the interview, demonstrate your ability to articulate your thoughts clearly and listen actively. You might even want to prepare examples of how you've effectively communicated with customers in the past.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, team dynamics, or future projects at Lampton Services. This shows your enthusiasm and helps you determine if the company is the right fit for you.
