Housekeeping Manager

Join to apply for the Housekeeping Manager role at Warner Hotels.

Set within magnificent grounds, Norton Grange is part of the Warner Hotels Group. It’s a beautiful, coastal, 202‑bedroom chalet village with a theatre, purpose‑built leisure facilities, a restaurant, and award‑winning gardens that feature beautiful views of the Solent. It’s close to the port of Yarmouth on the Isle of Wight.

Salary: £29,500‑£33,000 dependent on experience.

The Benefits Of Working With Us

• Opportunity for career development through externally recognised qualifications in addition to in‑house training and development (Degrees and Apprenticeship level)
• 20% discount for you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays
• Potential live‑in available
• Free use of gym and leisure facilities
• Free or 60% discounted food on site
• Access to numerous discounts and offers with many national brands and retailers

What will I be doing?

Working closely with the Head of Facilities and Housekeeping Team leaders I will be responsible for the smooth running of the housekeeping team. Working with a large diverse and multi‑skilled team, I will ensure all guests enjoy the highest quality stay in a perfectly kept room, ensuring every room is prepared for the guests’ arrival and contributing to their perfect customer journey.

What are we looking for?

• An engaging and motivating leader to ensure the team is working at their best.
• An enthusiasm to maintain and look for opportunities to improve housekeeping standards.
• Ability to effectively lead, motivate and engage leaders and team, even at peak times.
• Control deployment of labour within the area of responsibility.
• Able to manage multiple priorities and adapt quickly to changing requirements.
• Willingness to challenge if standards aren’t meeting required levels.
• Capability to make decisions confidently.
• Capable of monitoring guest insights, using feedback to drive a culture of improvement.
• Ability to coach and develop team to improve performance.
• Able to create a rewarding environment that encourages high team engagement.

What skills do we need?

• Experience leading a large team in a similar role.
• Possession of a management or cleaning qualification or willingness to develop to this level (e.g., BICS, CIMS, BIFM).
• Ability to manage costs in line with budgets.
• Can create an environment where the team can grow and develop.
• Effective communicator with the ability to clearly articulate ideas.

Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and are happy to discuss any reasonable adjustments or flexibility you may require, including whether a role can be part‑time or a job‑share.

Seniority level: Mid‑Senior. Employment type: Contract. Job function: Management and Manufacturing. Industries: Travel Arrangements.