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- Tasks: Be the friendly face helping customers get back on the road safely.
- Company: Join the UK's largest motoring organisation, dedicated to customer care.
- Benefits: Enjoy flexible shifts and training opportunities in a supportive environment.
- Why this job: Make a real difference by solving problems and supporting people in need.
- Qualifications: Must have a full driving category C licence and Driver CPC qualification.
- Other info: Diversity is valued; we welcome applicants from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
As a Roadside Recovery Driver, you'll go the extra mile for our customers. Anything can happen whilst driving, but we get everyone back on the road safely, and get their day moving again.
You'll be the friendly face of the UK's largest motoring organisation. To our customers, you're the superhero. Ready for anything, you'll be there for them, anytime, anywhere and in any weather. You'll get their day moving again by using your technical skills to load vehicles onto your truck and getting the vehicle and customer to a garage for repair, or wherever they need to be.
What will I be doing?
- A communicator: You're great with your customers, you're the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
- A fixer/problem solver: You're someone who thrives in all situations! You will revel in utilising your expertise to solve a variety of issues.
What do I need?
- To be eligible for this role you must live within 25 miles and 1 hour travel from the depot - postcode included in advert.
- A full driving category C driving licence (HGV 2). Ideally you'll hold the CE (HGV 1) licence too, although this isn't essential as we can help you with this.
- Alongside this, you'll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card.
- To be comfortable adapting to new technology - training will be provided.
- To be happy working shifts, which include evenings, nights, weekends, and Bank Holidays.
We understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
Seniority level: Entry level
Employment type: Temporary
Job function: Management and Manufacturing Transportation, Logistics, Supply Chain and Storage
Roadside Recovery Driver employer: Efbq
Contact Detail:
Efbq Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Recovery Driver
✨Tip Number 1
Familiarise yourself with the local area around the depot. Knowing the quickest routes and potential traffic hotspots can make a big difference in your ability to respond quickly to calls, which is crucial for a Roadside Recovery Driver.
✨Tip Number 2
Brush up on your customer service skills. As the friendly face of the organisation, being able to communicate effectively and reassure customers in stressful situations will set you apart from other candidates.
✨Tip Number 3
Gain some hands-on experience with vehicle recovery techniques. Whether it's through informal practice or relevant courses, showing that you have practical knowledge will demonstrate your commitment and readiness for the role.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shifts. Highlighting your willingness to work evenings, weekends, and Bank Holidays will show that you're dedicated and ready to meet the demands of the job.
We think you need these skills to ace Roadside Recovery Driver
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Roadside Recovery Driver. Highlight your customer service skills and ability to work independently in your application.
Tailor Your CV: Customise your CV to reflect relevant experience, especially in driving and customer service roles. Mention any technical skills or problem-solving experiences that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for helping others and your ability to remain calm under pressure. Use specific examples from your past experiences to demonstrate your suitability for the role.
Check Your Qualifications: Ensure you meet all the qualifications listed in the job description, such as holding a full driving category C licence and a Driver CPC qualification. Mention these clearly in your application to stand out.
How to prepare for a job interview at Efbq
✨Show Your Customer Service Skills
As a Roadside Recovery Driver, you'll be the friendly face for customers in distress. During the interview, share examples of how you've effectively communicated and reassured customers in challenging situations. Highlight your ability to remain calm and professional, as this is crucial for the role.
✨Demonstrate Problem-Solving Abilities
This job requires quick thinking and problem-solving skills. Prepare to discuss specific instances where you've successfully resolved issues on the spot. Whether it's fixing a vehicle or managing a difficult situation, showcasing your expertise will impress the interviewers.
✨Emphasise Your Independence and Teamwork
You'll need to work both independently and as part of a team. Be ready to talk about your experiences in both settings. Share how you manage your time and tasks when working alone, as well as how you collaborate with others to achieve common goals.
✨Familiarise Yourself with Technology
Since the role involves adapting to new technology, it’s important to show your willingness to learn. Mention any previous experience with digital tools or systems, and express your enthusiasm for training opportunities. This will demonstrate that you're ready to embrace the technological aspects of the job.
