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For Companies At a Glance
- Tasks: Support and scale global IT operations across EMEA in a hands-on role.
- Company: Join a leading Cybersecurity unicorn with a fast-growing platform and world-class team.
- Benefits: Enjoy flexible working, generous holidays, and a £1,000+ remote office allowance.
- Why this job: Be the first IT Engineer in EMEA, gaining real ownership in a cutting-edge environment.
- Qualifications: 3+ years in IT roles, experience with Okta, AWS, and scripting languages required.
- Other info: Collaborate with top teams while contributing to a best-in-class internal IT function.
The predicted salary is between 48000 - 64000 £ per year.
A globally recognised Cybersecurity unicorn is expanding across Europe and is hiring its first dedicated IT Engineer to support its EMEA operations. This company is a leader in the automation space. With strong investment, a fast-growing platform, and a world-class team, this is a rare opportunity to take ownership in a high-impact technical role. This position is ideal for someone who wants to move beyond day-to-day support and into a strategic, growth-oriented IT role within a cutting-edge cybersecurity company!
Why Join?
- Work for one of the most exciting cybersecurity companies in the world
- Be the first IT Engineer in EMEA with real ownership and autonomy
- Join a high-performing team in a remote-first, tech-driven environment
- Strong career development, benefits, and compensation package
The Role
You’ll play a key role in scaling and supporting global IT operations across EMEA. This is a hands-on role focused on infrastructure, identity and access, automation, and creating world-class internal systems. You’ll partner with product, security, and commercial teams while supporting a growing remote-first workforce and London office.
Key Responsibilities:
- Own identity and access management systems, including configuration and ongoing support of Okta, SSO, and IAM policies
- Identify and implement automation across user lifecycle management, SaaS provisioning, and IT workflows
- Provide IT support coverage during EMEA hours, collaborating closely with US-based teams
- Support the London office environment, ensuring a smooth in-person experience and managing Zoom Rooms and hardware
- Design and maintain internal documentation and support processes
- Collaborate with the security team to maintain a strong compliance and risk posture
- Build integrations and support systems across macOS, AWS, and cloud-based applications
What Does Success Look Like?
You’ll build scalable, secure, and efficient IT systems that support business growth across EMEA. You’ll elevate the employee experience, reduce manual tasks, and contribute to a best-in-class internal IT function.
Who We’re Looking For:
- 3+ years in a support, systems engineer, or IT manager role at a software vendor
- Experience with identity and access tools such as Okta and SSO
- Strong knowledge of AWS environments
- Proficiency in macOS and MDM tools (e.g., Kandji, JAMF)
- Ability to write custom solutions in Python or similar scripting language
- Experience working with APIs and no-code/low-code platforms (e.g., Okta Workflows, Tines, Tray.io)
- Familiarity with tools like Google Workspace, Slack, and Zoom
- A self-starter who enjoys working independently and solving complex problems
- Experience with infrastructure as code tools such as Terraform
- Background in contributing to the tech community via events, talks, or written content
Benefits Include:
- Flexible working and generous holiday policy
- £1,000+ annual remote office allowance
- Individual professional and personal development package
- A collaborative culture with a focus on innovation and inclusion
Please note: Due to high application volumes, if you have not been contacted within 7 days, please assume your application has been unsuccessful.
Senior Support Engineer employer: C&d Recruitment
Contact Detail:
C&d Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Support Engineer
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, such as Okta and AWS. Having hands-on experience or even personal projects showcasing your skills with these technologies can set you apart from other candidates.
✨Tip Number 2
Network with current employees or professionals in the cybersecurity field. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your experience with automation and scripting languages like Python. Be ready to share examples of how you've implemented these skills in previous roles, as this is a key aspect of the position.
✨Tip Number 4
Showcase your problem-solving abilities by preparing for scenario-based questions. Think about challenges you've faced in IT support and how you resolved them, particularly in a remote or hybrid work environment.
We think you need these skills to ace Senior Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, systems engineering, and any specific tools mentioned in the job description, such as Okta and AWS. Use keywords from the job listing to ensure your application stands out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cybersecurity and your understanding of the company's mission. Mention how your skills align with the responsibilities of the role and express your enthusiasm for contributing to their EMEA operations.
Showcase Relevant Projects: If you have worked on projects involving identity and access management, automation, or cloud-based applications, be sure to include these in your application. Highlight your role and the impact of your contributions.
Proofread and Edit: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a technical role.
How to prepare for a job interview at C&d Recruitment
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with identity and access management tools like Okta and SSO. Highlight specific projects where you've implemented these systems, as well as any challenges you faced and how you overcame them.
✨Demonstrate Problem-Solving Skills
Expect questions that assess your ability to troubleshoot complex IT issues. Prepare examples of past problems you've solved, particularly in a remote-first environment, and explain your thought process and the steps you took to resolve them.
✨Emphasise Collaboration Experience
Since this role involves working closely with product, security, and commercial teams, be ready to share examples of how you've successfully collaborated across departments. Discuss how you communicate technical information to non-technical stakeholders.
✨Prepare for Cultural Fit Questions
This company values innovation and inclusion, so think about how your personal values align with theirs. Be ready to discuss how you contribute to a positive team culture and your approach to continuous learning and development.
