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- Tasks: Provide top-notch admin support to the Fleet Services team and manage vehicle records.
- Company: Join a diverse council committed to community service and employee wellbeing.
- Benefits: Enjoy flexible working options, inclusive staff networks, and a supportive environment.
- Why this job: Be part of a rewarding role that makes a real impact in your community.
- Qualifications: Strong organisational skills and customer service experience are essential.
- Other info: Welsh speakers are encouraged to apply and will be prioritised for interviews.
The predicted salary is between 24000 - 36000 £ per year.
An opportunity has arisen for a highly motivated and adaptable individual to provide effective, efficient, responsive, and high-quality administrative assistance to the Fleet Services department. Working in a frontline service area requires individuals to be comfortable undertaking duties in what is an intense, demanding, yet highly rewarding working environment. As such you will be required to perform well under pressure, be well organised, used to using computerised databases and possess excellent customer service skills.
You will be based in the Fleet Office and your duties and main functions will include assisting with and supporting the following day-to-day fleet administrative functions:
- To be the first point of contact for all Fleet Services enquiries, ensuring that they are logged and resolved professionally and efficiently.
- To ensure that all records on vehicles are kept up-to-date, including vehicle acquisition and disposal, mileage, fuel usage, road fund licence renewal, inspection records, Operator Licence issues, insurance details, hired vehicles, driving offences and MOT records.
- To hire-in vehicles from external sources as required and administer the financial processes necessary to pay for the hired vehicles, including reconciliation of invoices to hire contracts and agreements.
- To lead on liaising with external suppliers, logistics firms and hire companies to ensure the service can meet its client obligations, e.g. the sub-contracting of work vehicle repairs.
Protecting children and vulnerable adults is a core responsibility of all staff appointed to the Council. The Council values diversity in its workforce. We are committed to ensuring that no unlawful discrimination occurs in the recruitment and selection process on the grounds of age, sex, race, disability, sexual orientation, transgender, including those with non-binary identities, religion or belief or pregnancy and maternity.
We offer a number of staff networks for employees including the Allies Network, a Disability and Carers Network and Perthyn our LGBTQ+ Network. An application submitted for this post in Welsh will not be treated less favourably than an application made in English. As part of the Council’s longer term objectives in relation to the Welsh language and its Workforce Planning Strategy, it is committed to a guaranteed interview scheme for Welsh-speakers of Level 3 and above. If you meet the essential criteria as identified in the person specification for the job and are a Welsh-speaker of Level 3 and above, you will be invited to interview if you choose to participate in the scheme.
In view of the large number of Application Forms which are currently being submitted, individual applications are not acknowledged. Consequently, if you do not hear from us within four weeks of the closing date, please assume that your application is unsuccessful on this occasion. In which case you are thanked for the interest you have shown in applying for a position within the Council.
In support of the Council’s voluntary pledge to support the Armed Forces, the recruiter must always be prepared to ensure that applicants who have identified themselves as members of the Armed Forces including Service Leavers, Veterans or Reservists and who meet the essential criteria of the person specification, are offered an interview.
Fleet Services Administrative Officer employer: Rhondda Cynon Taf
Contact Detail:
Rhondda Cynon Taf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Services Administrative Officer
✨Tip Number 1
Familiarise yourself with the specific administrative tasks mentioned in the job description. Understanding the day-to-day functions of the Fleet Services department will help you demonstrate your knowledge and enthusiasm during any interviews.
✨Tip Number 2
Highlight your customer service skills by preparing examples of how you've successfully handled inquiries or resolved issues in previous roles. This will show that you're ready to be the first point of contact for Fleet Services enquiries.
✨Tip Number 3
If you have experience with computerised databases, be ready to discuss this in detail. Mention any specific software you've used and how it relates to maintaining records, as this is a key part of the role.
✨Tip Number 4
Research the Council's commitment to diversity and inclusion. Being aware of their values can help you align your responses during the interview, showing that you share their commitment to creating a supportive work environment.
We think you need these skills to ace Fleet Services Administrative Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Fleet Services Administrative Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous administrative roles or customer service experience you have. Mention specific examples where you successfully managed tasks under pressure or used computerised databases.
Showcase Your Skills: Make sure to showcase your organisational skills and ability to handle multiple tasks. Provide examples of how you've maintained accurate records or liaised with external suppliers in past roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Rhondda Cynon Taf
✨Showcase Your Organisational Skills
As a Fleet Services Administrative Officer, you'll need to demonstrate your ability to stay organised under pressure. Prepare examples of how you've managed multiple tasks or projects simultaneously in previous roles, highlighting your time management skills.
✨Familiarise Yourself with Fleet Management Processes
Understanding the day-to-day functions of fleet administration is crucial. Brush up on topics like vehicle acquisition, disposal, and maintenance records. Being knowledgeable about these processes will show your commitment and readiness for the role.
✨Emphasise Customer Service Experience
Since you'll be the first point of contact for enquiries, it's important to highlight your customer service skills. Share specific instances where you resolved customer issues effectively, showcasing your communication and problem-solving abilities.
✨Prepare for Pressure Scenarios
The job can be intense and demanding, so be ready to discuss how you handle stress. Think of examples where you've successfully navigated high-pressure situations, demonstrating your resilience and adaptability in challenging environments.
