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For Companies At a Glance
- Tasks: Engage with customers, manage parts orders, and maintain a tidy workspace.
- Company: Join Renault Trucks, part of Volvo Group, shaping sustainable transport solutions.
- Benefits: Enjoy 25 days holiday, pension contributions, and discounts on various retailers and services.
- Why this job: Be part of a collaborative team making a global impact in transport innovation.
- Qualifications: Full UK driving licence required; customer service skills preferred.
- Other info: Inclusive workplace encouraging applications from all backgrounds.
The predicted salary is between 33000 - 35000 £ per year.
Location: Dunstable, GB, LU5 4QF
Position Type: Professional
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What you will do
Working within Renault Trucks you will be part of a team developing and sustaining superior performance in parts with face to face customer liaison.
Working Hours: 44 hours a week, Monday to Friday 08.00 - 18.00 (17.00 on Friday) plus alternate Saturday mornings paid extra at time and a half.
Salary: Paying between £33,000 and £35,000 DOE and a full UK driving licence is required.
Core Responsibilities:
- Front of House counter sales and dealing with customer parts queries.
- Ensure customer orders are taken and supplied to the correct specification.
- Ensure that procedures are correctly carried out for the ordering of goods and their receipt.
- Maintain an efficient filing and retrieval system.
- Ensure that the parts area is kept clean and tidy, and that equipment is in good condition reflecting the image of an efficient and modern Retail Dealer point.
- Ensure the Dealer point works to the criteria laid down in the Company Health and Safety policy.
- Wear personal protective equipment (PPE) when must be worn.
General Duties:
- Work with the team to ensure a strong top team ethos.
- Support the development of character, skills, attitude and superior individual and team performance.
- Ensure that you conduct yourself in a business-like and professional manner.
- Assist with maintaining a clean and professional Service and Parts area.
- Attend any training or development activity that is made available.
- To be able to effectively communicate at all levels both written and verbally.
- To be able to develop or work in developing new or enhancing existing processes.
- To be able to adapt and take on new skills and approaches.
- To be able to competently use GDS and associated software & systems.
- To be able to competently use desktop PC and associated software & systems.
Benefits:
- 25 days holiday rising with service.
- Pension scheme with employer matched contribution of up to 5%.
- Discounts across retailers, cinemas and theme parks.
- Discount on Arval Contract Hire cars.
Job Category: Sales & Services
Travel Required: Occasional Travel
Requisition ID: 19297
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.
Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.
As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work-life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm.
Parts Advisor Dunstable Parts employer: Hgvtraders
Contact Detail:
Hgvtraders Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor Dunstable Parts
✨Tip Number 1
Familiarise yourself with Renault Trucks and their product range. Understanding the specifics of the parts they offer will not only help you in customer interactions but also demonstrate your genuine interest in the role during any discussions.
✨Tip Number 2
Brush up on your customer service skills. Since the role involves face-to-face customer liaison, being able to effectively communicate and resolve queries will set you apart from other candidates.
✨Tip Number 3
Network with current employees or industry professionals. Engaging with people who are already in the field can provide you with valuable insights about the company culture and expectations, which can be beneficial during interviews.
✨Tip Number 4
Prepare to discuss your adaptability and willingness to learn new systems. The job requires using GDS and associated software, so showcasing your tech-savviness and eagerness to develop new skills will make a strong impression.
We think you need these skills to ace Parts Advisor Dunstable Parts
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in parts sales and customer service. Use keywords from the job description, such as 'customer liaison' and 'front of house counter sales', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of sustainable transport solutions. Mention specific examples of how you've contributed to team performance or improved processes in previous roles.
Showcase Communication Skills: Since effective communication is key for this role, provide examples in your application that demonstrate your ability to communicate clearly and professionally, both in writing and verbally.
Highlight Adaptability: The job requires adapting to new skills and approaches. Include instances where you've successfully adapted to changes in your work environment or learned new systems quickly, especially in relation to software and technology.
How to prepare for a job interview at Hgvtraders
✨Know Your Products
Familiarise yourself with the parts and services offered by Renault Trucks. Being able to discuss specific products and their benefits will show your expertise and enthusiasm for the role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've successfully handled customer queries in the past. Highlight your ability to communicate effectively and maintain a professional demeanor, as this is crucial for a Parts Advisor.
✨Understand Health and Safety Protocols
Review the company's health and safety policies. Be ready to discuss how you would ensure compliance in the workplace, as this reflects your commitment to maintaining a safe environment.
✨Show Team Spirit
Be prepared to talk about your experience working in teams. Emphasise your ability to collaborate and support colleagues, as the company values a strong team ethos.
