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- Tasks: Manage administration and customer service for top airline companies.
- Company: Join a growing company in the aviation industry with exciting opportunities.
- Benefits: Enjoy competitive salary, profit share, overtime pay, and 31 days holiday.
- Why this job: Be part of a dynamic team, improve processes, and support major airlines.
- Qualifications: GCSE or equivalent; ideally 2 years in Aerospace Engineering.
- Other info: Nationally recognised training and career development provided.
The predicted salary is between 22400 - 33600 £ per year.
Due to growth, our client has an exciting opportunity for a Commercial Administrator.
Main Job Tasks and Responsibilities:
- Handle every aspect of managing the administration and customer service processes required to deliver end-to-end service to some of the biggest airline companies in the world.
- Regular liaison with our Aviation Partners to manage, track and progress the maintenance and repair of airline components.
- Flag up any supply issues such as shortages or delays and liaise internally with the Purchasing, Planning and Engineering Team Leaders to progress works to agreed deadlines.
- Accurately input information into our in-house database systems (Aerotrack).
- Identify and implement processes to improve quality of service and productivity.
- Handle any customer service issues and complete general administrative duties.
- Respond to customer questions.
- Support team members with their roles and provide cover during annual leave (Sales, Estimating, Purchasing).
- Answer incoming/external phone calls.
- Research the cost of items such as parts and labour.
- Establish and maintain relationships with Technicians, Buyers, Sales and Admin Team members internally as well as with external aircraft operators and customers.
Education and Experience:
- GCSE or equivalent.
- Ideally 2 years’ experience in an Aerospace Engineering company.
- Knowledge of planning, monitoring and managing workloads to achieve production targets.
- Knowledge of office administrative procedures.
- Proficient in relevant software applications.
Employee Benefits:
- Competitive Salary.
- Annual Profit Share Scheme.
- Overtime paid at 1.5 times hourly rate.
- 31 days holiday including Bank Holidays.
- Monday to Friday.
- Working hours: 8:00-16:30.
- Nationally recognised Training provided and career development opportunities.
- Company Uniform Provided and all necessary PPE.
- Employee Assistance Programme.
Please send your CV for immediate interview to shelley@mpi.ltd.luk
Commercial Administrator employer: MPI Limited
Contact Detail:
MPI Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Administrator
✨Tip Number 1
Familiarise yourself with the aviation industry, especially the specific processes and terminology used in aircraft maintenance and repair. This knowledge will help you communicate effectively with both internal teams and external partners.
✨Tip Number 2
Network with professionals in the aerospace sector. Attend industry events or join relevant online forums to connect with people who can provide insights into the role and potentially refer you to opportunities at companies like us.
✨Tip Number 3
Demonstrate your organisational skills by preparing examples of how you've successfully managed administrative tasks in previous roles. Be ready to discuss these experiences during any interviews or networking conversations.
✨Tip Number 4
Show your enthusiasm for continuous learning. Mention any relevant training or certifications you’ve pursued, especially those related to office administration or the aviation industry, as this will highlight your commitment to professional development.
We think you need these skills to ace Commercial Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in the aviation industry. Emphasise any administrative roles you've held and specific skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of the aviation sector and how your background makes you a great fit for managing customer service processes.
Highlight Relevant Skills: In your application, focus on skills such as database management, customer service, and communication. Provide examples of how you've successfully handled similar tasks in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Commercial Administrator.
How to prepare for a job interview at MPI Limited
✨Research the Aviation Industry
Familiarise yourself with the aviation industry, especially the companies you might be working with. Understanding current trends and challenges in the sector will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Administrative Skills
Be prepared to discuss your previous administrative experience, particularly in relation to managing customer service processes. Highlight specific examples where you've improved efficiency or resolved issues effectively.
✨Demonstrate Team Collaboration
Since the role involves liaising with various teams, emphasise your ability to work collaboratively. Share examples of how you've successfully supported team members or managed cross-departmental communication in past roles.
✨Prepare for Technical Questions
Given the technical nature of the role, brush up on relevant software applications and database management. Be ready to answer questions about how you would handle specific scenarios related to maintenance and repair processes.
