Concern | Retail Development Manager

Concern Worldwide (UK) is looking for a full time Retail Development Manager to join the retail development team on a permanent basis. About us Concern Worldwide is a non-governmental, international humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the worlds poorest countries. Our mission is to transform the lives of people living in extreme poverty. We work with 25 million people each year, in some of the hardest to reach and most fragile places. Places prone to conflict, natural disasters, climate change and extreme hunger. Equality, Diversity, and Inclusion: Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organization. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality. About the role: We are seeking an innovative and highly motivated Retail Development Manager to lead and transform our charity retail operations across Northern Ireland. The role focuses on driving sustainable growth, optimising return on investment (ROI), and increasing community engagement. Reporting to the Northern Ireland Director, you will oversee all aspects of retail operations, including strategic development, budgeting, property management, and team leadership. Collaborating with communications and fundraising teams, you will maximise income and engagement opportunities while ensuring equality, diversity, and inclusion underpin the retail strategy. About you: You will have: Proven experience in senior retail management, including strategy and operational leadership. Strong financial acumen with experience in budgeting, income analysis, and cost control. Demonstrated ability to lead and develop diverse teams, including volunteers. Strong communication, negotiation, and relationship-building skills. Familiarity with charity retail operations, regulations, and best practices. Ability to manage multiple priorities in a fast-paced environment. Flexible approach with a willingness to travel regionally as required. Retail Development in Northern Ireland We are a small network of eight shops across Northern Ireland. Two of these are bookshops, located in Derry and Holywood Co. Down. There are five standard charity shops situated in Ballycastle, Newcastle and Belfasts Andersonstown, Antrim and Ormeau Rd and one boutique charity shop in Lisburn Road. With more shops opening in the coming years, it is a great time to join us! Benefits 25 days annual leave, pro-rated for part-time employees. Office closure between Christmas Day and New Years Day Flexible hours and hybrid working Annual leave purchase scheme Enhanced parental leave pay Stakeholder pension Season ticket loan Cycle scheme Life assurance Access to Employee Assistance Programme (EAP) Details of our benefits could be found on our website: About our office Our Belfast office is based in a listed building in a busy area close to lots of useful local amenities. Concern is currently trialling a hybrid model. Staff are expected to come into their base office once per week or the monthly equivalent i.e. 4 times per month. Staff are also able to flex their start and finish times between the hours of 7am to 7pm daily. Condition of Appointment: Please complete your application form by the 9thFebruary 2025. All candidates who are short-listed for an interview will be notified via email after the application deadline. Candidates must be legally entitled to work in the UK at the time of application. The successful post holder will be required to complete a criminal records self-declaration form and an AccessNI check. Full drivers license and access to your own transport is essential for this role. Occasional travel to Concern offices in London and Dublin is also required including occasional overnight stays. Your application and personal data will be kept securely in accordance with our Privacy Statement Skills: Retail Management Budgeting communication skills. Negotiation Leadership Benefits: cycle scheme flexible hours hybrid working annual leave purchase scheme