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- Tasks: Manage billing accuracy and process orders while ensuring compliance with internal controls.
- Company: Join a leading firm in Enterprise Information Management, shaping the future of data handling.
- Benefits: Enjoy a hybrid work model with three days on-site and flexible working arrangements.
- Why this job: Be part of a dynamic team focused on excellence and continuous improvement in billing processes.
- Qualifications: University or college education in Finance or Accounting is preferred.
- Other info: This role offers a chance to develop problem-solving skills and enhance customer service experience.
My client is the leader in Enterprise Information Management, and requires a Billing Coordinator to ensure billing accuracy. This role is hybrid with 3 days a week on client site in Reading.
Reporting to the Billing Operations Manager, the Billing Coordinator is an integral role in ensuring billing accuracy. He/She brings good customer service, problem solving and business partner skills to work with Sales, our Billing Specialists and other key stakeholders to ensure order processing and related billing functions deliver to our billing KPIs and internal metrics.
THE ROLE:
- Process orders and complete invoicing to meet/exceed billing targets, which requires accurate interpretation of legal agreements of varying complexity and ensuring POs meet the standards for your orders;
- Ensure all Revenue Recognition criteria have been met to ensure order can be ‘booked’;
- Troubleshoot and resolve order management and billing issues to support meeting cash collection targets;
- Responsible to effectively manage internal customer/stakeholder inquiries on billing processes, internal controls and policies;
- Responsible to follow all internal controls and policies related to order processing and billing to protect the client's brand;
- Identify and support continuous improvement initiatives;
- Deliver on other priorities as assigned to execute on the Billing delivery excellence mandate.
Education:
University / College education in relevant discipline (Finance & Accounting considered to be an asset).
Contact Detail:
Grassroots Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing Coordinator
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Billing Coordinator, especially around order processing and invoicing. Understanding the nuances of legal agreements and revenue recognition criteria will give you an edge in discussions during interviews.
✨Tip Number 2
Brush up on your customer service and problem-solving skills. Since this role involves working closely with various stakeholders, demonstrating your ability to effectively manage inquiries and resolve issues will be crucial.
✨Tip Number 3
Research the company’s billing processes and internal controls. Showing that you understand their policies and can contribute to continuous improvement initiatives will make you stand out as a proactive candidate.
✨Tip Number 4
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying through our website.
We think you need these skills to ace Billing Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Billing Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved billing, order processing, or customer service. Use specific examples to demonstrate your problem-solving skills and ability to meet targets.
Showcase Your Education: Mention your educational background, especially if you have a degree in Finance or Accounting. This can strengthen your application and show that you have the foundational knowledge needed for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are a great fit for the Billing Coordinator role. Address how you can contribute to continuous improvement initiatives and support billing accuracy.
How to prepare for a job interview at Grassroots Recruitment Ltd
✨Understand the Billing Process
Make sure you have a solid grasp of the billing process and how it relates to order management. Familiarise yourself with common billing issues and how to resolve them, as this will demonstrate your problem-solving skills during the interview.
✨Know the Company’s KPIs
Research the key performance indicators (KPIs) that the company uses for billing accuracy. Being able to discuss these metrics and how you can contribute to meeting or exceeding them will show your commitment to excellence in the role.
✨Prepare for Scenario Questions
Expect scenario-based questions where you may need to troubleshoot billing issues or manage stakeholder inquiries. Prepare examples from your past experiences that showcase your customer service and problem-solving abilities.
✨Highlight Continuous Improvement Initiatives
Be ready to discuss any previous experiences where you identified areas for improvement in billing processes. Showing that you are proactive about continuous improvement will align well with the company's goals.
