Customer Claims Support Advisor

Our client, a local successful business based in Peterborough are currently expanding and are actively seeking a dedicated Customer Claims Support Advisor to join their small professional team. This is a fully office-based position working Monday to Friday 8.45am – 5.15pm.\\nIn this Customer Claims Support Advisor role, you will be the first point of contact for clients. You will provide exceptional customer service and relationship management for your clients.

In this busy role, you will be involved in all stages of the claims process from first instruction through to settlement, this will include dealing with queries, working closely with internal and external stakeholders, updating and accurately recording information on internal systems and client records, providing updates throughout the process to your clients. You will manage your workload and diary effectively whilst upholding industry standards. Dealing with complaints and escalating as required.\\nThe ideal candidate for this Customer Claims Support Advisor position will be able to demonstrate previous experience from working within a Customer Service / Claims environment, ideally within insurance or financial services and will possess exceptional written and verbal communication skills with a proficiency in MS Office.

You will be able to demonstrate an enthusiasm for maintaining a high standard of work and be an excellent team player whilst demonstrating a willingness to learn.\\nA great package on offer including a starting salary of up to £25,000, pension scheme, attendance bonus, rewards & discount schemes, opportunities to progress, free onsite parking.\\nFurther details of this Customer Claims Support Advisor role are available on application. To apply, please submit your current CV. Interviews will be held as CVs are reviewed.\\nInfinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment.

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