Sales Support Advisor

OTE

Overview

Location: Lookers Vehicle Solutions, Harrogate

Contract type: Permanent, hybrid working (2 days per week in the office)

Hours: Monday- Friday; 09:00-17:30

Salary: £25,150 OTE including £1000 bonus

We are happy to announce we have a Sales Support Advisor role available based at our Group Fleet office in Harrogate. This is a hybrid working post.

This is an interesting, varied role, working alongside Fleet Account Managers and the wider Sales Support Advisor team in providing a professional and efficient service to Group Fleet customers.

Joining a team of 11, and reporting to our fantastic Team Leader, Terry Criscuolo, who will give you everything you need to flourish in this role.

Responsibilities

• Support in the management and ordering of vehicles for customers
• Use the internal fleet management system and comply with the laid down procedures when processing and managing customer orders
• Ensure, together with the Account Manager and other Sales Support Advisors, that all customer records/databases are complete and up to date
• Deal with internal and external queries in a pro-active and professional manner
• Ensure the highest level of customer service is provided to Group Fleet customers

Qualifications

We would like you to be confident, organised and excellent at communicating! The ideal candidate will be IT literate and confident using computer databases.

About Us

Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people, so we offer an industry-leading benefits package.

This includes competitive basic salaries plus:

• Enhanced holidays that increase with service
• Eligibility to join one of our car schemes
• Critical illness cover after 2 years and Life Assurance
• Smart Health – free access to support 24 hours a day, 365 days a year
• Enhanced paid maternity, paternity and adoption leave
• For some roles, additional earning potential through commission or bonus.

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great team and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So, what are you waiting for?

Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include verifying your recent employment, address, and credit history. We may also conduct a criminal record check and a driving licence check.

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