Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support sales with admin tasks, contracts, and reports while ensuring quality control.
- Company: Join the UK's top independent provider of voice and connectivity services.
- Benefits: Enjoy 25 days holiday, professional development, and discounts at over 1,200 retailers.
- Why this job: Be part of a growing team in a dynamic industry with a focus on personal growth.
- Qualifications: Previous admin experience, attention to detail, and proficiency in Microsoft Office 365 required.
- Other info: Flexible working hours and a supportive team environment await you!
The predicted salary is between 23809 - 33433 £ per year.
Company Description
Join the UK’s leading independent provider of voice, connectivity, mobile, phone systems and cloud services to keep Britain working. We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition – so there’s always an exciting new opportunity to support UK businesses on the horizon.
Job Description
Salary: £23,809.50 per annum
Location: Nelson
Working Hours: Flexible between 08:30am – 17:30 Monday to Friday (37.5 hours flexible start & finish over 5 days)
To provide administrative support to sales colleagues, generating contracts, sourcing contractual documentation to calculate termination fees / renewal dates and costs as well helping with the placement and completion of customer contracts. Producing reports and updates for business analysis and assisting with the quality control checks for the departments. Supporting a desk and field team ensuring information is accurately relayed and reported.
Responsibilities:
- Monitoring communications channels and updating CRM with information
- Sending contracts out via e-signature and processing sales orders
- Providing billing and account insight reports for sales agents
- Resolving issues on contract queries or rejected orders
- Completing QA checks ensuring compliance with process
- Updating sales performance and reports
- Working with affiliated Daisy brands, communicating and sharing confidential information
- Working as part of a team against agreed framework, SLA’s and KPI’s
- Communication with customers will occasionally be required to clarify information available
- Carry out any ‘ad hoc’ assignments as and when required.
Qualifications
- Previous administration experience desired
- Able to work independently and as part of a team
- Keen eye for detail and ability to check own work diligently
- Knowledge of Microsoft Office 365 including Outlook, Word and Excel
- Ability to communicate effectively with internal and external customers
- Keen to self-learn and develop skills
- Used to working on internal CRM systems and databases
Additional Information
What are the benefits of working at Daisy? Our ethos is simple: the more you put in the more you get out. We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted as the UK's no.1 Telecoms company in 2023.
- 25 days holidays, plus bank holidays.
- Professional development to help you achieve your personal goals
- Eye care vouchers available and discounted Medicash membership
- Access to discounts and savings at more than 1,200 retailers
- An additional day off on your birthday or if you’re getting married
- Auto enrolment following probation into a salary pension scheme
- Access to exclusive offers on a range of Daisy products
Account Manager - Sales Support employer: Daisy Communications
Contact Detail:
Daisy Communications Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Sales Support
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding the voice, connectivity, and cloud services they offer will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your CRM skills. Since the role involves updating and managing customer information, being proficient in CRM systems will give you an edge. Consider exploring any specific CRM tools mentioned in the job description or commonly used in the industry.
✨Tip Number 3
Prepare to discuss your previous administrative experience. Think of specific examples where you've successfully managed tasks similar to those listed in the job description, such as generating contracts or producing reports, to showcase your relevant skills.
✨Tip Number 4
Highlight your attention to detail. Since the role requires quality control checks and compliance with processes, be ready to share instances where your keen eye for detail has positively impacted your work or team outcomes.
We think you need these skills to ace Account Manager - Sales Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience and skills that align with the responsibilities of the Account Manager - Sales Support role. Emphasise your attention to detail and proficiency in Microsoft Office 365.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the company and its services. Mention how your previous experience can contribute to supporting sales colleagues and improving customer contract processes.
Highlight Communication Skills: Since the role involves communication with both internal teams and customers, ensure you provide examples of your effective communication skills in your application. This could include experiences where you resolved issues or clarified information.
Show Enthusiasm for Learning: Express your eagerness to self-learn and develop skills, as this is a key requirement for the position. Mention any relevant training or courses you have undertaken that demonstrate your commitment to professional development.
How to prepare for a job interview at Daisy Communications
✨Show Your Administrative Skills
Since the role involves providing administrative support, be prepared to discuss your previous experience in administration. Highlight specific tasks you've handled, such as generating contracts or managing CRM systems, to demonstrate your capability.
✨Demonstrate Attention to Detail
The job requires a keen eye for detail, especially when checking contracts and reports. During the interview, mention instances where your attention to detail made a difference, such as catching errors or improving processes.
✨Familiarise Yourself with Microsoft Office 365
As proficiency in Microsoft Office 365 is essential, brush up on your skills in Outlook, Word, and Excel. Be ready to discuss how you've used these tools in past roles, particularly in generating reports or managing communications.
✨Prepare for Teamwork Questions
This position requires collaboration with both desk and field teams. Think of examples that showcase your ability to work effectively in a team setting, including how you communicate and share information with colleagues.
