At a Glance
- Tasks: Join our team to manage insurance accounts and build client relationships.
- Company: PIB Group is a vibrant, community-focused insurance company in London.
- Benefits: Enjoy flexible working, competitive salary, and perks like extra holiday days and discounts.
- Why this job: Be part of a collaborative culture that values development and social impact.
- Qualifications: Experience in UK insurance and property insurance is essential.
- Other info: We support diversity and environmental responsibility in the workplace.
The predicted salary is between 36000 - 60000 £ per year.
We are on the lookout for an experienced insurance professional to join our growing team in London. This is a fantastic opportunity to work as part of a vibrant, collaborative team within a modern office environment.
Responsibilities:
- Acquire and maintain knowledge of insurance products including Property Owners, various Liabilities, Loss of Rent, Engineering, Contract All Risks, Tradesman, Terrorism, Household, Offices, and Shop Packages.
- Handle individual small business clients and medium-sized portfolios with an overall book of premiums under £2,000,000.
- Manage a book of renewals between 400-600.
- Develop and sustain effective relationships with customers to ensure high customer satisfaction.
- Build and maintain relationships with insurers.
- Produce correspondence within required timeframes and standards.
- Issue and process new business documents, mid-term adjustments, cancellations, and renewals.
- Provide quotations for new business and re-broker existing renewals.
- Occasionally conduct face-to-face client meetings both inside and outside the office.
- Keep accurate records both on paper and electronically, filed as per company standards.
- Respond competently to general queries via telephone, email, post, or in person, ensuring accuracy of information.
- Attend relevant training courses inside and outside the office.
- Assist Managers and team members as needed.
Experience:
- Experience working within the UK insurance market with a good understanding of regulation and compliance is mandatory.
- Experience in Property Insurance is essential.
- Client service and administrative experience, with high accuracy and attention to detail, supporting client service delivery.
Further Information:
- We offer a competitive salary and benefits including holiday allowance with the option to buy additional days, death in Service benefit of 4x salary, company pension, enhanced maternity and paternity leave, flexible benefits, discounts on various products and services, referral schemes, and more.
- We support employee development through comprehensive learning frameworks, professional study options, and apprenticeships.
- Our community engagement includes volunteering opportunities and charity support.
- PIB Group is committed to environmental responsibility and diversity in the workplace.
- We operate a flexible working policy and are an equal opportunities employer.
If you are interested in joining a company that values its people and community, we would love to hear from you.
Account Handler employer: Find Your Flex
Contact Detail:
Find Your Flex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler
✨Tip Number 1
Familiarise yourself with the specific insurance products mentioned in the job description, such as Property Owners and various Liabilities. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the UK insurance market, especially those who have experience in Property Insurance. Attend industry events or join relevant online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss your client service and administrative experience in detail. Think of specific examples where you've demonstrated high accuracy and attention to detail, as these are crucial for the Account Handler role.
✨Tip Number 4
Research PIB Group's values and community engagement initiatives. Being able to articulate how your personal values align with theirs can set you apart and show that you're a good cultural fit for the team.
We think you need these skills to ace Account Handler
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Account Handler position. Tailor your application to highlight relevant experience in the UK insurance market, particularly in Property Insurance.
Craft a Tailored CV: Your CV should reflect your experience in client service and administrative roles within the insurance sector. Emphasise your attention to detail and any specific achievements related to managing portfolios or handling renewals.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with their needs, particularly your ability to build relationships with clients and insurers, and your understanding of compliance and regulation.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that all information is accurate and presented professionally, as attention to detail is crucial in this role.
How to prepare for a job interview at Find Your Flex
✨Know Your Insurance Products
Familiarise yourself with the various insurance products mentioned in the job description, such as Property Owners and Liabilities. Being able to discuss these confidently will show your expertise and understanding of the role.
✨Demonstrate Client Relationship Skills
Prepare examples of how you've successfully built and maintained relationships with clients in the past. Highlight your ability to ensure customer satisfaction, as this is crucial for the Account Handler position.
✨Showcase Attention to Detail
Since accuracy is key in this role, be ready to discuss how you manage records and documentation. Mention any systems or processes you use to ensure high standards in your work.
✨Prepare for Scenario Questions
Anticipate questions that may ask how you would handle specific situations, such as managing renewals or responding to client queries. Practising these scenarios can help you articulate your thought process during the interview.