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- Tasks: Manage property operations, tenant relations, and coordinate viewings.
- Company: LIVINGWAY empowers communities with innovative solutions and exceptional service.
- Benefits: Enjoy a dynamic work environment, competitive salary, and growth opportunities.
- Why this job: Join a purpose-driven team making a positive impact in the community.
- Qualifications: Experience in property management, strong communication, and organisational skills required.
- Other info: Office-based role in Manchester with a focus on teamwork and collaboration.
The predicted salary is between 28800 - 43200 £ per year.
At LIVINGWAY, we are dedicated to empowering individuals and communities through innovative solutions and exceptional service. Our organisation is built on a foundation of strong values and a vision to inspire positive change.
LIVINGWAY is seeking a proactive and dedicated Property Manager to oversee the daily operations of our property portfolio. The successful candidate will be responsible for managing tenant and landlord enquiries, coordinating viewings, tenancy renewals, and ensuring smooth day-to-day operations of our properties. This role demands excellent communication, organizational, and problem-solving skills to deliver top-tier service to both tenants and landlords.
Key Responsibilities:- Enquiries & Viewings: Managing incoming property enquiries via phone, email, and online platforms to assess applicant suitability against property criteria. Overseeing diary management to organise and conduct property viewings for prospective tenants. Following up on viewings to gather feedback, address any concerns, and actively encourage prospective tenants to proceed with a lease.
- Tenancy Management: Process tenancy applications and liaise with both tenants and landlords. Oversee the move-in process, ensuring all necessary checks and documentation are completed accurately and within required deadlines. Manage tenant relations, responding promptly to queries and resolving any issues. Conduct periodic property inspections and ensure compliance with tenancy agreements.
- Renewals & Planning: Track tenancy expirations and proactively manage renewal negotiations. Prepare and issue renewal notices and agreements to tenants. Work with landlords to review and adjust rental rates as necessary.
- General Property Management: Ensure properties are well-maintained by coordinating repairs and maintenance. Liaise with contractors and service providers to arrange necessary work. Manage rental payments, and arrears, and communicate with tenants regarding any outstanding amounts. Ensure compliance with all legal and regulatory requirements, including health and safety standards.
- Administration & Reporting: Maintain accurate records of all tenancies, maintenance works, and communications. Prepare reports for management on occupancy rates, rental income, and maintenance expenses. Stay updated on market trends and legal requirements to provide informed advice.
- Previous experience in property management or real estate.
- Strong customer service and negotiation skills.
- Excellent organisation, multitasking skills, and diary management abilities.
- Exceptional communication skills and the ability to collaborate well as part of a wider team.
- Knowledge of tenancy laws and property regulations is desirable.
- Proficiency in property management software and Microsoft Office Suite.
- A proactive and problem-solving mindset.
- A valid driver’s license (if required for property visits).
- A dynamic and supportive work environment.
- Opportunities for professional growth and career development.
- Competitive salary and benefits package.
Please provide a copy of your current full and up-to-date CV along with a cover letter of why you feel you are suitable for the role.
Contact Detail:
LIVINGWAY UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy manager
✨Tip Number 1
Familiarise yourself with the local property market in Manchester. Understanding current rental rates, tenant demands, and property trends will help you speak confidently during interviews and demonstrate your knowledge of the area.
✨Tip Number 2
Network with professionals in the property management field. Attend local real estate events or join online forums to connect with others in the industry. This can lead to valuable insights and potential referrals that may help you land the job.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully managed tenant relations or resolved issues. Having concrete examples ready will showcase your problem-solving skills and customer service experience, which are crucial for this role.
✨Tip Number 4
Research LIVINGWAY's values and mission. Be ready to articulate how your personal values align with theirs and how you can contribute to their goal of empowering individuals and communities through exceptional service.
We think you need these skills to ace Tenancy manager
Some tips for your application 🫡
Understand the Role: Before applying, take the time to thoroughly read the job description for the Tenancy Manager position at LIVINGWAY. Understand the key responsibilities and required skills to tailor your application accordingly.
Craft a Tailored Cover Letter: Write a cover letter that specifically addresses why you are suitable for the role. Highlight your previous experience in property management, customer service skills, and any relevant knowledge of tenancy laws. Make sure to connect your personal values with those of LIVINGWAY.
Update Your CV: Ensure your CV is current and reflects your relevant experience and skills. Focus on achievements in previous roles that demonstrate your ability to manage tenant relations, coordinate viewings, and handle administrative tasks effectively.
Proofread Your Application: Before submitting, carefully proofread both your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at LIVINGWAY UK
✨Know the Company Values
Before your interview, take some time to understand LIVINGWAY's core values and mission. This will help you align your answers with their commitment to excellence, integrity, and collaboration, showing that you're a great fit for their culture.
✨Demonstrate Your Communication Skills
As a Tenancy Manager, excellent communication is key. Prepare examples from your past experiences where you've successfully managed tenant and landlord enquiries or resolved conflicts. This will showcase your ability to handle the role effectively.
✨Showcase Your Organisational Skills
Be ready to discuss how you manage multiple tasks and priorities. Share specific strategies or tools you use for diary management and coordinating viewings, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios related to tenancy management, such as handling difficult tenants or managing maintenance issues, and prepare your responses to demonstrate your proactive mindset.
