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- Tasks: Manage property operations, tenant relations, and coordinate viewings.
- Company: LIVINGWAY empowers communities with innovative solutions and exceptional service.
- Benefits: Enjoy a dynamic work environment, competitive salary, and growth opportunities.
- Why this job: Join a purpose-driven team making a positive impact in property management.
- Qualifications: Experience in property management, strong communication, and organisational skills required.
- Other info: Office-based role in Manchester with flexible salary based on experience.
The predicted salary is between 28800 - 43200 £ per year.
At LIVINGWAY, we are dedicated to empowering individuals and communities through innovative solutions and exceptional service. Our organisation is built on a foundation of strong values and a vision to inspire positive change.
LIVINGWAY is seeking a proactive and dedicated Property Manager to oversee the daily operations of our property portfolio. The successful candidate will be responsible for managing tenant and landlord enquiries, coordinating viewings, tenancy renewals, and ensuring smooth day-to-day operations of our properties. This role demands excellent communication, organizational, and problem-solving skills to deliver top-tier service to both tenants and landlords.
Key Responsibilities:- Enquiries & Viewings: Managing incoming property enquiries via phone, email, and online platforms to assess applicant suitability against property criteria. Overseeing diary management to organise and conduct property viewings for prospective tenants. Following up on viewings to gather feedback, address any concerns, and actively encourage prospective tenants to proceed with a lease.
- Tenancy Management: Process tenancy applications and liaise with both tenants and landlords. Oversee the move-in process, ensuring all necessary checks and documentation are completed accurately and within required deadlines. Manage tenant relations, responding promptly to queries and resolving any issues. Conduct periodic property inspections and ensure compliance with tenancy agreements.
- Renewals & Planning: Track tenancy expirations and proactively manage renewal negotiations. Prepare and issue renewal notices and agreements to tenants. Work with landlords to review and adjust rental rates as necessary.
- General Property Management: Ensure properties are well-maintained by coordinating repairs and maintenance. Liaise with contractors and service providers to arrange necessary work. Manage rental payments, and arrears, and communicate with tenants regarding any outstanding amounts. Ensure compliance with all legal and regulatory requirements, including health and safety standards.
- Administration & Reporting: Maintain accurate records of all tenancies, maintenance works, and communications. Prepare reports for management on occupancy rates, rental income, and maintenance expenses. Stay updated on market trends and legal requirements to provide informed advice.
- Previous experience in property management or real estate.
- Strong customer service and negotiation skills.
- Excellent organisation, multitasking skills, and diary management abilities.
- Exceptional communication skills and the ability to collaborate well as part of a wider team.
- Knowledge of tenancy laws and property regulations is desirable.
- Proficiency in property management software and Microsoft Office Suite.
- A proactive and problem-solving mindset.
- A valid driver’s license (if required for property visits).
- A dynamic and supportive work environment.
- Opportunities for professional growth and career development.
- Competitive salary and benefits package.
Please provide a copy of your current full and up-to-date CV along with a cover letter of why you feel you are suitable for the role.
Locations
Contact Detail:
LIVINGWAY UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy manager
✨Tip Number 1
Familiarise yourself with the local property market in Manchester. Understanding current rental rates, tenant demands, and property trends will help you speak confidently during interviews and demonstrate your knowledge of the area.
✨Tip Number 2
Network with professionals in the property management field. Attend local real estate events or join online forums to connect with others in the industry. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled tenant relations or resolved issues in previous roles. Being able to share real-life scenarios will showcase your problem-solving skills and customer service experience.
✨Tip Number 4
Research LIVINGWAY's values and mission. Tailor your conversation to reflect how your personal values align with theirs, emphasising your commitment to excellence and community impact, which is crucial for a role in property management.
We think you need these skills to ace Tenancy manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Tenancy Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling Cover Letter: Write a cover letter that not only explains why you are suitable for the role but also reflects your passion for property management and commitment to exceptional service. Use specific examples from your past experiences to demonstrate your skills.
Update Your CV: Ensure your CV is current and tailored to the job. Highlight relevant experience in property management, customer service, and any specific achievements that showcase your ability to manage tenant relations and property operations effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in property management.
How to prepare for a job interview at LIVINGWAY UK
✨Know the Company Values
Before your interview, take some time to understand LIVINGWAY's core values and mission. This will help you align your answers with their commitment to excellence, integrity, and collaboration, showing that you're a great fit for their culture.
✨Demonstrate Your Communication Skills
As a Tenancy Manager, excellent communication is key. Prepare examples from your past experiences where you've successfully managed tenant and landlord enquiries or resolved conflicts. This will showcase your ability to handle the role effectively.
✨Showcase Your Organisational Skills
Be ready to discuss how you manage multiple tasks and priorities. You might want to share specific tools or methods you use for diary management and property inspections, as these are crucial for the role.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company's future plans, team dynamics, or challenges they face in property management. This shows your genuine interest in the role and the company.
