At a Glance
- Tasks: Engage with customers and create memorable shopping experiences in our store.
- Company: Join Rituals UK & Ireland, a B Corp committed to beauty and joy.
- Benefits: Enjoy training, competitive bonuses, employee discounts, and wellbeing initiatives.
- Why this job: Be part of a vibrant team that values connection and personal growth.
- Qualifications: Experience in retail or hospitality, strong customer service skills, and attention to detail.
- Other info: Part-time role with opportunities for career advancement.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
Bring all of you
High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On Top Of That, You Have
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
Benefits of working at Rituals
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Sales Advisor - Cheshire Oaks (8 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Cheshire Oaks (8 hours)
✨Tip Number 1
Familiarise yourself with Rituals' product range and brand values. Understanding their philosophy will help you connect with customers and convey the brand's message effectively during your interactions.
✨Tip Number 2
Practice your customer engagement skills. Role-play scenarios where you assist customers in choosing products, as this will prepare you for real-life situations and demonstrate your ability to create memorable experiences.
✨Tip Number 3
Showcase your enthusiasm for beauty and wellness. When you genuinely express excitement about the products, it will resonate with customers and enhance their shopping experience, making you a standout candidate.
✨Tip Number 4
Network with current or former employees of Rituals. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the interview process.
We think you need these skills to ace Sales Advisor - Cheshire Oaks (8 hours)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Advisor at Rituals. Highlight your customer service skills and any relevant experience in retail or hospitality in your application.
Tailor Your CV: Customise your CV to reflect the qualities that Rituals is looking for. Emphasise your ability to connect with customers, your team-player mentality, and any previous experience that showcases your problem-solving skills.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your enthusiasm for the Rituals brand. Share specific examples of how you've created memorable customer experiences in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented clearly.
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Rituals and its products during the interview. Share why you love the brand and how it aligns with your values, as this will demonstrate your genuine interest in becoming a part of their team.
✨Prepare for Customer Interaction Scenarios
Think about potential customer scenarios you might encounter as a Sales Advisor. Be ready to discuss how you would engage with customers, listen to their needs, and provide tailored product recommendations to create memorable experiences.
✨Highlight Your Teamwork Skills
Since the role involves working closely with the Store Manager and Assistant Store Manager, be prepared to talk about your experience in a team environment. Share examples of how you've collaborated with others to achieve common goals in previous roles.
✨Demonstrate Problem-Solving Abilities
Retail can be unpredictable, so it's important to showcase your decision-making and problem-solving skills. Prepare examples of challenges you've faced in past jobs and how you successfully resolved them, highlighting your ability to think on your feet.