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- Tasks: Join our team to take minutes for important meetings and support public service delivery.
- Company: South Lanarkshire Council is dedicated to excellent customer service in health and social care.
- Benefits: Flexible hours, competitive pay, and opportunities for both temporary and permanent positions.
- Why this job: Make a real impact in your community while developing valuable administrative skills.
- Qualifications: Strong communication skills and experience in minute taking are essential.
- Other info: Candidates must complete a minute taking test before the interview.
We have an existing opportunity to join our South Lanarkshire Health and Social Care Performance and Support Service Team. We have the following posts available:
- Hamilton Local Office, Brandongate, Hamilton, 17.5 Hours permanent
- Hamilton Local Office, Brandongate, Hamilton, 35 Hours temporary
- East Kilbride Local Office, Civic Centre, East Kilbride 35 Hours permanent
- Hamilton Local Office, Brandon Gate, Leechlee Road, Hamilton 17.5 hours temporary
35 hour posts hours are Monday – Thursday 08:45 – 16:45 and Friday 08:45 – 16:15. 17.5 hour post hours to be confirmed.
This is a rewarding role which gives you the opportunity to positively contribute towards South Lanarkshire Health and Social Care Partnerships public service delivery. You would be part of a successful well-established minute taking service. As an Administrative Assistant within the minute taking service, you will liaise with internal colleagues and external agencies to arrange, co-ordinate, complete and distribute minutes of meetings which include Child Protection, Adult Support and Protection etc. You will attend the meetings which are in the majority via Microsoft Teams and take a record of the meeting, utilising agreed templates, which will include the agreed care plan for the service user. You will also be responsible for updating electronic systems including the South Lanarkshire Health and Social Care Partnerships Child Protection Register.
We welcome applications from people who are exceptional and driven, with excellent keyboard, oral and written communication skills. Have previously had the opportunity to take records of meetings.
All applicants who meet the initial criteria will be required to undertake a minute taking test, prior to attending for interview.
When completing the application for this post, please answer the following questions:
- Please study the Job Profile and provide examples of your work, or other activities that demonstrate your ability or aptitude to undertake duties of the post, please include any other information that you feel is relevant to your application e.g. personal qualities, achievements at work, non-work related or voluntary work experience.
- South Lanarkshire Council is committed to delivering excellent customer service. Please describe how you would ascertain and manage client expectations, while still delivering excellent customer service.
- Within administration we work to numerous statutory timescales and deadlines. Can you please detail how you would manage competing demands to ensure timescales and deadlines are met? Please provide an example if you feel this is relevant.
- Give an example of a time where you have had to make an important decision, what was it, how did you make it and did this have an impact on others?
Hours: 35 or 17.5 hours available. Vacancy: Temporary and Permanent vacancies available. Salary: £14.93 - £15.14 per hour.
Please apply online - All correspondence will be via your email address.
Legislative Information: This post is excepted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003. Preferred candidates will be required to complete a Level 1 Disclosure check, prior to a formal offer of employment being made.
Foreign Police Check: Candidates should be able to detail any gaps in employment and provide a foreign police check where applicable for any periods living or working abroad.
Equal Opportunities and Armed Forces Community Covenant: South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all members of the community. As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum competency/behaviour requirements for the position. South Lanarkshire Council is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview who meet the minimum requirements for the position.
SWRK G2 1744 - Minute Taker (Administration) - 1744-404600433 employer: South Lanarkshire
Contact Detail:
South Lanarkshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SWRK G2 1744 - Minute Taker (Administration) - 1744-404600433
✨Tip Number 1
Familiarise yourself with the specific duties of a minute taker, especially in the context of health and social care. Understanding the nuances of meetings like Child Protection and Adult Support will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Practice your minute-taking skills using Microsoft Teams, as most meetings will be held online. Being comfortable with the platform will not only boost your confidence but also show your potential employer that you're tech-savvy.
✨Tip Number 3
Prepare for the minute-taking test by reviewing common templates and formats used in administrative roles. This will help you feel more prepared and capable when it comes time to showcase your skills.
✨Tip Number 4
Think of examples from your past experiences where you've successfully managed competing demands or met tight deadlines. Being able to articulate these situations will demonstrate your ability to handle the pressures of the role effectively.
We think you need these skills to ace SWRK G2 1744 - Minute Taker (Administration) - 1744-404600433
Some tips for your application 🫡
Understand the Job Requirements: Carefully read the job description and requirements for the Minute Taker position. Make sure you understand the key responsibilities, such as minute taking during meetings and updating electronic systems.
Provide Relevant Examples: When answering the application questions, provide specific examples from your past work or voluntary experiences that demonstrate your skills in minute taking, communication, and managing deadlines.
Showcase Customer Service Skills: In your application, highlight your approach to customer service. Describe how you would manage client expectations while ensuring excellent service delivery, using real-life scenarios if possible.
Detail Time Management Strategies: Discuss how you handle competing demands and meet statutory timescales. Provide an example of a situation where you successfully managed multiple tasks under pressure.
How to prepare for a job interview at South Lanarkshire
✨Prepare for the Minute Taking Test
Before your interview, make sure to practice your minute-taking skills. Familiarise yourself with the templates and formats that may be used in the role. This will help you feel more confident and ready to demonstrate your abilities during the test.
✨Showcase Your Communication Skills
Since excellent oral and written communication skills are crucial for this position, prepare examples that highlight your experience in these areas. Be ready to discuss how you've effectively communicated with colleagues and external agencies in past roles.
✨Demonstrate Your Time Management Abilities
Be prepared to discuss how you manage competing demands and meet deadlines. Think of specific examples where you successfully prioritised tasks and ensured timely completion, as this is a key aspect of the job.
✨Understand the Role's Impact
Reflect on how the minute-taking service contributes to the overall success of the South Lanarkshire Health and Social Care Partnerships. Be ready to articulate your understanding of the role's importance and how you can positively impact public service delivery.
