Customer Assistant

Customer Assistant

Mablethorpe Part-Time No home office possible
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At a Glance

  • Tasks: Assist customers, restock shelves, and maintain store organisation.
  • Company: Join Lidl, a collaborative and diverse retail leader.
  • Benefits: Enjoy £12.40 per hour, 30-35 days holiday, and 10% discount.
  • Why this job: Dynamic role with opportunities for growth and a supportive team culture.
  • Qualifications: No experience needed; just bring your positive attitude and customer service skills.
  • Other info: Flexible hours and additional pay for bank holidays and night shifts.

Salary £12.40 Per Hour

Location: Store - High Street LN12 1DP Mablethorpe

Contract: Part Time

Experience Level: Entry level

Employment Area: Store

Reference Number: 512789

Summary: £12.40 - £13.35 per hour | 20 hour contract | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you'll keep moving, keep business booming and never be bored. You'll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your colleagues and making sure that every customer receives the service they deserve.

In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

What you'll do:

  • Be a Lidl expert, helping our customers with their questions, queries and requests
  • Efficiently work deliveries as they arrive in store
  • Passionately provide excellent customer service
  • Proactively keep the bakery topped up by baking fresh goods
  • Expertly merchandise and maintain our middle aisles of Non-Food products

What you'll need:

  • Experience working in a fast-paced environment
  • Excellent customer service skills
  • Flexibility to start a shift early or finish late
  • A positive approach to changing priorities
  • Drive and passion to work hard and make your store a success
  • A smile on your face and a friendly manner to inspire your team and help our customers

What you'll receive:

  • 30-35 days holiday (pro rata)
  • 10% in-store discount
  • Pension scheme
  • Enhanced family leave
  • Long service award
  • Plus, more of the perks you deserve

You're Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Customer Assistant employer: JBM1200 Inc

Lidl is an exceptional employer that fosters a collaborative and inclusive work culture, making it an ideal place for those seeking meaningful employment as a Customer Assistant. With competitive pay rates, generous holiday allowances, and a range of benefits including in-store discounts and a pension scheme, employees are supported both professionally and personally. Located in Mablethorpe, this role offers the opportunity to thrive in a dynamic environment where every day brings new challenges and the chance to make a real impact on customer satisfaction.
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Contact Detail:

JBM1200 Inc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Assistant

✨Tip Number 1

Familiarise yourself with Lidl's values and customer service approach. Understanding their commitment to collaboration and customer satisfaction will help you align your responses during any interviews or discussions.

✨Tip Number 2

Showcase your flexibility and adaptability. Since the role involves various tasks, be prepared to discuss examples from your past experiences where you've successfully handled changing priorities or worked in a fast-paced environment.

✨Tip Number 3

Prepare to demonstrate your customer service skills. Think of specific instances where you've gone above and beyond for a customer, as this will resonate well with Lidl's focus on excellent service.

✨Tip Number 4

Engage with current Lidl employees if possible. Networking can provide insights into the company culture and expectations, which can be invaluable when you're preparing for your application and potential interview.

We think you need these skills to ace Customer Assistant

Excellent Customer Service Skills
Ability to Work in a Fast-Paced Environment
Flexibility in Working Hours
Positive Attitude
Team Collaboration
Effective Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability to Changing Priorities
Basic Cash Handling Skills
Merchandising Skills
Ability to Work Under Pressure
Friendly and Approachable Demeanour

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and fast-paced environments. Use keywords from the job description to show you understand what Lidl is looking for.

Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to the team at Lidl.

Showcase Your Flexibility: In your application, emphasise your ability to adapt to changing priorities and your willingness to work varied shifts. This aligns with Lidl's need for flexibility in their Customer Assistants.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.

How to prepare for a job interview at JBM1200 Inc

✨Show Your Customer Service Skills

As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've helped customers in the past, even if it's from previous roles or experiences. Highlight your ability to handle queries and resolve issues effectively.

✨Demonstrate Flexibility

The role requires flexibility with shifts, so be ready to discuss your availability. Mention any previous experience where you adapted to changing priorities or worked in a fast-paced environment, showcasing your ability to thrive under pressure.

✨Emphasise Teamwork

Lidl values collaboration, so be sure to talk about your experiences working as part of a team. Share specific instances where you contributed to a team goal or supported colleagues, demonstrating your commitment to a positive work environment.

✨Bring a Positive Attitude

A friendly demeanour can make a big difference in customer service roles. During the interview, maintain a positive attitude, smile, and express your enthusiasm for the position. This will help convey that you're a good fit for Lidl's culture.

Customer Assistant
JBM1200 Inc
Location: Mablethorpe
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