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For Companies At a Glance
- Tasks: Support customers and managers, coordinate projects, and manage office tasks.
- Company: Join a leading installer in home improvements with a £60m+ turnover.
- Benefits: Enjoy 25 days holiday, health cash plan, pension scheme, and free parking.
- Why this job: Be part of a dynamic team focused on exceptional service and career growth.
- Qualifications: No specific experience needed; just bring your organisational skills and motivation.
- Other info: Full training provided; perfect for those eager to learn and grow.
The predicted salary is between 30000 - 42000 £ per year.
York
Competitive Salary + Benefits
Full time Mon-Fri
Benefits:
- 25 days Holiday + Bank Hols
- Health cash plan
- Pension Scheme
- Personal development programmes through courses and training
- Free parking
About us:
We are part of a £60m+ turnover group, and are the leading installer of conservatories, orangeries, double glazing windows, living spaces and doors with our brands based in Yorkshire, Nottingham and Derbyshire. Our focus is to deliver an exceptional service to our customers. This is a great opportunity to work in a high profile, fast moving and forward-thinking group. Our employees are the heart of the business and we invest in good people, offering career development and training opportunities. At Conservatory Outlet we make the best products, offer the best service and work with the best people. Join us and be a key player in shaping the future growth of our group.
About the Role:
As an Installation Administrator, you will be a pivotal point of contact for our customers, supporting Installation and Building Managers and engaging directly with customers. Responsibilities include:
- Engaging with customers to ensure they are fully informed of their project progress.
- Coordinating with internal and external stakeholders to resolve customer queries.
- Organisation and management of builders and subcontractors, including handling communications.
- Developing and maintaining excellent relationships to enhance customer satisfaction.
- Producing timely and accurate KPI reports and managing office administration tasks.
- Keeping up to date with product knowledge and complying with industry guidelines.
- Ensuring all customer interactions are handled efficiently and effectively.
What we are looking for:
- You may have knowledge of the home improvement and building industry, but it’s not essential as we provide full training.
- Showcase good planning and organisational skills, allowing you to manage tasks efficiently.
- You're a problem-solver with excellent communication skills, capable of building great relationships both internally and externally.
- A proactive, motivated individual, you’re ready to embrace challenges and are keen to develop further.
- Good IT and Microsoft Office knowledge.
How to Apply:
Apply directly with your CV. Please note EqualsOne are advertising this on behalf of the Group and are not acting as a recruitment agency, all applications will come directly to the group.
Contact Detail:
Equals One Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installation Administrator
✨Tip Number 1
Familiarise yourself with the home improvement and building industry. Even if you don't have direct experience, understanding the basics can help you engage more effectively with customers and stakeholders during interviews.
✨Tip Number 2
Brush up on your organisational skills. Since the role involves managing multiple tasks and coordinating with various parties, demonstrating your ability to stay organised and handle pressure will make you stand out.
✨Tip Number 3
Prepare examples of how you've successfully resolved customer queries in the past. This will showcase your problem-solving abilities and communication skills, which are crucial for the Installation Administrator role.
✨Tip Number 4
Research our company and its products thoroughly. Being knowledgeable about what we offer will not only impress during your interview but also show your genuine interest in joining our team at StudySmarter.
We think you need these skills to ace Installation Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Installation Administrator role. Emphasise your organisational skills, communication abilities, and any experience in customer service or project management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work for this group and how your background makes you a great fit for the role.
Highlight Relevant Skills: In your application, clearly outline your problem-solving skills and IT proficiency, particularly with Microsoft Office. Provide examples of how you've successfully managed tasks or resolved customer queries in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Equals One
✨Research the Company
Before your interview, take some time to learn about the company’s history, values, and products. Understanding their focus on customer service and the home improvement industry will help you tailor your responses and show genuine interest.
✨Showcase Your Communication Skills
As an Installation Administrator, effective communication is key. Prepare examples of how you've successfully engaged with customers or resolved queries in previous roles. This will demonstrate your ability to build relationships and handle customer interactions efficiently.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple tasks and coordinate with various stakeholders. Share specific instances where your planning and organisational skills led to successful outcomes, especially in a fast-paced environment.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the role, team dynamics, and opportunities for personal development. This shows your enthusiasm for the position and helps you assess if it’s the right fit for you.
