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- Tasks: Support the Freight Contract Management Team with daily admin and documentation processing.
- Company: Join LUR, a dynamic joint venture in the rail industry, focused on innovation and collaboration.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Be part of a team that values communication and relationship-building while making an impact in logistics.
- Qualifications: Five GCSEs including Maths and English; intermediate Excel skills required.
- Other info: Ideal for those looking to kickstart their career in a fast-paced, customer-focused role.
The predicted salary is between 24000 - 36000 £ per year.
To provide day to day administration to support the Freight Contract Management Team, assisting with and supporting the processing of documentation for key business processes. Liaise with external and internal stakeholders, contractors, customers and suppliers. Build robust relationships to ensure effective management of the contract.
Responsibilities & Duties
- Effective communication with customers, the Contract Management Team and the Freight Business Manager to assist in the proactive management of any issues.
- Provide Customer KPI Data for presentation by the Contract Management Team.
- Maintain and ensure key business trackers, databases and reports are managed and updated in a timely manner.
- Receipt of customer demand & arrange delivery of products.
- Co-ordination of transport to ensure products are delivered on time.
- Expedite (internally and externally with supply chains and customers) the receipt and processing of business data.
- Undertake ERP system transactional processes to support the invoicing of customers for products delivered.
- Assist and support when required with customer queries.
- Escalate any concerns or issues promptly to the Assistant Contracts Manager and Contracts Manager as appropriate.
- To work closely with other members of the Freight Business team and support as required.
- Book meeting rooms for meetings and arrange catering as and when required.
Qualifications, Knowledge & Experience
- Five GCSEs or equivalent to include Maths and English (Grade C or equivalent).
- Intermediate Microsoft Office skills using Excel.
- Organised with excellent attention to detail.
Desirable
- One years administrative experience in a similar customer-faced role.
- Able to work individually or as part of a team.
- Commercial awareness.
- Excellent communication both verbal and written.
Contact Detail:
Lucchini Unipart Rail Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Contractor Administrator Rail in Doncaster
✨Tip Number 1
Familiarise yourself with the rail freight industry and the specific challenges it faces. Understanding the nuances of freight operations will help you engage more effectively with stakeholders and demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the rail and logistics sectors. Attend industry events or join relevant online forums to connect with people who can provide insights or even refer you to opportunities within the Freight Contract Management Team.
✨Tip Number 3
Brush up on your Microsoft Excel skills, as this role requires intermediate proficiency. Consider taking an online course or using tutorials to enhance your ability to manage data and create reports efficiently.
✨Tip Number 4
Prepare for potential interview questions by thinking about examples from your past experiences that showcase your organisational skills and attention to detail. Being able to articulate how you've successfully managed similar tasks will set you apart.
We think you need these skills to ace Freight Contractor Administrator Rail in Doncaster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Freight Contractor Administrator role. Emphasise your administrative experience, communication skills, and any familiarity with ERP systems.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses how your background and skills make you a great fit for this position. Mention your ability to manage documentation, liaise with stakeholders, and handle customer queries effectively.
Highlight Key Skills: In your application, be sure to showcase your intermediate Microsoft Office skills, particularly in Excel. Provide examples of how you've used these skills in previous roles to manage data or reports.
Showcase Communication Abilities: Since effective communication is crucial for this role, include examples in your application that demonstrate your verbal and written communication skills. This could be through past experiences where you successfully managed customer relationships or resolved issues.
How to prepare for a job interview at Lucchini Unipart Rail Ltd
✨Showcase Your Communication Skills
Since the role involves liaising with various stakeholders, it's crucial to demonstrate your communication skills during the interview. Prepare examples of how you've effectively communicated in previous roles, especially in customer-facing situations.
✨Highlight Your Organisational Abilities
The job requires excellent attention to detail and organisational skills. Be ready to discuss how you manage multiple tasks and keep track of important documents or data. Mention any tools or methods you use to stay organised.
✨Familiarise Yourself with ERP Systems
As the role involves transactional processes within an ERP system, it would be beneficial to have a basic understanding of how these systems work. If you have experience with any specific ERP software, make sure to mention it.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle customer queries. Think of scenarios where you've successfully resolved issues or improved processes, and be prepared to share those experiences.
