Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our dynamic team as a Client Service Officer, managing queries and assisting with account openings.
- Company: Be part of a fast-growing financial service company that values employee satisfaction and innovation.
- Benefits: Enjoy opportunities for growth, a supportive culture, and the chance to make a real impact.
- Why this job: This role offers a unique chance to develop skills in a vibrant environment while helping clients succeed.
- Qualifications: We're looking for passionate learners with strong communication skills and a detail-oriented mindset.
- Other info: Ideal for those who thrive in fast-paced settings and are eager to tackle new challenges.
The predicted salary is between 28800 - 48000 £ per year.
One of the fastest-growing and most exciting financial service companies is looking for bright and motivated individuals to join their Client Service Team. Working as part of a dynamic and entrepreneurial team, based in their Amersham Office, this company cares passionately about two things - fantastic employee satisfaction and providing a service that clients place real value on. As one of Europe's leading financial organisations, they are dedicated to innovation and passionate about giving opportunities to young people. This is an amazing place to be where the opportunity to grow and develop is like no other.
As a Client Service Officer, you will be responsible for general query management while also assisting with the account opening process for clients. This is a unique opportunity to join a fast-growing team and to have a genuine impact on the processes and systems put in place.
- Assisting clients with day-to-day involvement in various aspects of the client journey and assisting with the account opening process
- Responsible for providing a best in class service to new and existing clients
- Respond to client queries within agreed SLAs, to ensure monthly targets are met
- Build internal and external relationships to help drive client efficiency
- Actively identify opportunities for clients to support their servicing needs
- Identify system and process improvements and raise these for consideration
- Build in-depth knowledge of various business
Requirements:
- Passionate about learning
- Strong communication skills
- Must be detail orientated
- Strong ability to work to tight deadlines
- Have the ability to adapt to new challenges and thrive outside of your comfort zone
- Must be a team player
Contact Detail:
City Grad Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Client Service Associate in Amersham
✨Tip Number 1
Familiarise yourself with the financial services industry, especially the specific products and services offered by the company. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during the interview process.
✨Tip Number 3
Prepare to discuss examples of how you've demonstrated strong communication skills and attention to detail in past experiences. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 4
Showcase your adaptability by preparing to discuss times when you've successfully navigated challenges or changes in a team setting. Highlighting your ability to thrive outside your comfort zone will resonate well with the company's values.
We think you need these skills to ace Graduate Client Service Associate in Amersham
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Graduate Client Service Associate position. Tailor your application to highlight how your skills and experiences align with what the company is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, education, and skills. Emphasise your strong communication skills, attention to detail, and ability to work under pressure, as these are key attributes for the role.
Write a Tailored Cover Letter: Your cover letter should reflect your passion for learning and your enthusiasm for the financial services industry. Mention specific examples of how you have demonstrated teamwork and adaptability in previous roles or experiences.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Client Service role.
How to prepare for a job interview at City Grad
✨Show Your Passion for Learning
This role requires a genuine interest in learning and development. Be prepared to discuss how you've pursued knowledge in the past, whether through education, internships, or personal projects. Highlight any specific examples that demonstrate your eagerness to grow.
✨Demonstrate Strong Communication Skills
As a Client Service Associate, communication is key. Practice articulating your thoughts clearly and concisely. During the interview, listen actively and respond thoughtfully to questions, showcasing your ability to engage with clients and colleagues effectively.
✨Emphasise Attention to Detail
Given the nature of the role, attention to detail is crucial. Prepare examples from your previous experiences where your meticulousness made a difference, such as catching errors or improving processes. This will show that you understand the importance of accuracy in client service.
✨Be Ready to Discuss Teamwork
This position requires a strong team player. Think of instances where you've successfully collaborated with others to achieve a common goal. Be ready to share how you contribute to a positive team environment and how you handle challenges within a group setting.
