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- Tasks: Help create a welcoming environment for students while managing sales and site operations.
- Company: Join a leading provider of luxury student accommodation in Coventry.
- Benefits: Enjoy a vibrant work culture with flexible hours and opportunities for personal growth.
- Why this job: Make a real impact on students' lives in a diverse and inclusive community.
- Qualifications: Strong sales skills, knowledge of health and safety, and excellent communication abilities required.
- Other info: Work Monday to Friday with one Saturday every three weeks and a day off in lieu.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about creating a welcoming, inclusive, and diverse environment for students? Do you have a knack for sales, people management, and ensuring high standards of health and safety? Join our client's team who is a leading provider of luxury student accommodation in Coventry, and make a difference in students' lives!
Responsibilities:
- Achieve sales, renewals, and referral targets.
- Manage site open days and tours.
- Maximise profits and customer satisfaction through effective take-over management.
- Stay informed on local competition, university status, and student demographics.
- Maintain brand standards via physical site upkeep, staff communication, and online presence.
- Manage contractors, ensuring compliance with health and safety standards.
- Maintain statutory testing records and ensure all staff and residents are aware of emergency procedures.
- Manage incident response and ensure the site remains safe and accessible.
- Drive effective and friendly customer communication.
- Build strong relationships with university accommodation offices and external agencies.
- Address student issues, concerns, and welfare needs, intervening and mediating as necessary.
- Maintain high service standards to promote renewals, positive reviews, and referrals.
- Manage site maintenance and project manage the turnaround, check-out, and check-in processes.
- Accurately record tenant applications, damage deposits, council tax, complaints, compliments, welfare, and maintenance.
Qualifications:
- Strong sales and people management skills.
- Knowledge of health and safety regulations.
- Excellent communication and customer service abilities.
- Ability to manage finances and administrative tasks efficiently.
Join us in providing exceptional living experiences for students in a vibrant and inclusive community. Apply today and be part of a team dedicated to excellence!
Working days are Monday to Friday with one Saturday in 3 with a day off in lieu the following week. Amazing opportunity to work with and support the students in this busy city!
Contact Detail:
DiSRUPT Recruitment Agency | B Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Community Manager
✨Tip Number 1
Familiarise yourself with the local student accommodation market in Coventry. Understanding the competition and what makes your potential employer stand out will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with current or former employees of the company. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed customer relationships or resolved conflicts in the past. This will demonstrate your people management skills and ability to create a welcoming environment.
✨Tip Number 4
Stay updated on health and safety regulations relevant to student accommodation. Being knowledgeable about these standards will show your commitment to maintaining a safe living environment for students.
We think you need these skills to ace Assistant Community Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, people management, and customer service. Use specific examples that demonstrate your ability to create an inclusive environment and manage health and safety standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for working with students and your understanding of their needs. Mention how your skills align with the responsibilities listed in the job description, such as managing site open days and maintaining high service standards.
Highlight Relevant Skills: In your application, emphasise your strong communication skills and ability to build relationships with university accommodation offices and external agencies. Provide examples of how you've successfully addressed student issues or concerns in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at DiSRUPT Recruitment Agency | B Corp
✨Show Your Passion for Community
Make sure to express your enthusiasm for creating a welcoming and inclusive environment for students. Share any relevant experiences where you've successfully fostered community spirit or supported diverse groups.
✨Demonstrate Sales Savvy
Prepare examples of how you've achieved sales targets in previous roles. Highlight your ability to engage with potential clients and convert interest into actual sales, as this is crucial for the Assistant Community Manager position.
✨Know Your Health and Safety Regulations
Familiarise yourself with health and safety standards relevant to accommodation management. Be ready to discuss how you would ensure compliance and maintain a safe environment for residents.
✨Highlight Your Communication Skills
Effective communication is key in this role. Prepare to discuss how you've built strong relationships with clients or colleagues in the past, and be ready to demonstrate your customer service skills during the interview.
