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- Tasks: Lead IT, Software Development, and InfoSec teams while improving internal services.
- Company: Join a dynamic company in Manchester focused on tech innovation.
- Benefits: Enjoy a competitive salary, career growth, and a collaborative work environment.
- Why this job: Shape a skilled team and make a real impact in a hands-on leadership role.
- Qualifications: Strong IT background with experience in systems, development, and automation required.
- Other info: Perfect for those ready to step into management while still being hands-on.
The predicted salary is between 60000 - 84000 £ per year.
We’re looking for an ambitious, hands-on IT professional who’s ready to take the next step in their career. This is the perfect opportunity for someone who’s been working in IT — perhaps in infrastructure, development, systems, or automation — and is now ready to move into a hybrid role that combines doing with leading. You’ll be stepping into your first formal management position, with the chance to shape a small, skilled team while continuing to contribute directly to the delivery of projects, services, and automation.
Overview:
- Lead and support three teams (IT, Software Development, InfoSec)
- Continue to work hands-on, especially in areas like automation, systems improvement, and service delivery
- Improve internal IT services and drive efficiency through technology
- Identify opportunities to automate manual business processes and help the business do more with less
- Develop your leadership skills on the job, growing into full management responsibilities over time
We’re looking for someone who:
- Has a strong background in IT delivery (e.g. systems, dev, automation, support)
- Wants to lead by example, not just manage from a distance
- Enjoys solving real business problems with practical, efficient solutions
- Sees the potential in building high-performing teams and services from the ground up
Qualifications, Skills & Experience:
- Proven experience in a senior IT or technical role (e.g. infrastructure, dev, automation)
- Strong technical capability with hands-on experience in systems support or solution delivery
- Experience working with internal IT systems, development projects, or business automation
- Familiarity with cloud platforms (e.g. Azure, AWS) and modern IT practices
- Excellent interpersonal and communication skills, with the ability to lead by example
- Clear problem-solving mindset with a practical, delivery-oriented approach
- Previous team leadership, mentoring, or line management experience (formal or informal)
- Experience leading small cross-functional teams or technical delivery groups
- Exposure to business process mapping, systems integration, or low-code automation
- Understanding of BI/reporting tools and their implementation
- Knowledge of information security principles and internal compliance frameworks (e.g. ISO27001)
- Exposure to software development environments or tools
This is a unique opportunity to shape and lead a growing internal tech function, deliver real improvements across the business, and develop your own career at the same time. If you’re practical, driven, and excited to make a difference, this role is for you.
Head of IT and Digital Services employer: Job Traffic
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of IT and Digital Services
✨Tip Number 1
Familiarise yourself with the latest trends in IT and digital services, especially in automation and cloud platforms like Azure and AWS. This knowledge will not only help you during interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the IT sector, particularly those who have experience in leadership roles. Attend industry events or join online forums to connect with potential colleagues and mentors who can provide insights into the role and company culture.
✨Tip Number 3
Prepare to discuss specific examples of how you've led teams or projects in the past. Highlight your hands-on experience in IT delivery and any successful initiatives you've implemented that improved efficiency or service delivery.
✨Tip Number 4
Research StudySmarter's values and mission to align your personal goals with the company's objectives. Being able to articulate how your vision for IT and digital services fits within our framework will make a strong impression during the interview process.
We think you need these skills to ace Head of IT and Digital Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT delivery, systems support, and team leadership. Use specific examples that demonstrate your hands-on skills and your ability to lead teams effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your background aligns with the company's needs. Mention your experience with automation, cloud platforms, and your problem-solving mindset, as these are key aspects of the job.
Showcase Leadership Experience: If you have previous team leadership or mentoring experience, make sure to highlight this in both your CV and cover letter. Discuss how you've successfully led projects or teams, even if it was in an informal capacity.
Demonstrate Technical Skills: Be specific about your technical capabilities, especially regarding cloud platforms like Azure or AWS, and any familiarity with BI/reporting tools. This will show that you have the necessary skills to contribute to the role from day one.
How to prepare for a job interview at Job Traffic
✨Show Your Hands-On Experience
As the Head of IT and Digital Services, you'll need to demonstrate your hands-on experience in IT delivery. Be ready to discuss specific projects where you've contributed directly, especially in automation and systems improvement.
✨Highlight Leadership Skills
Since this role involves leading a small team, it's crucial to showcase any previous leadership or mentoring experiences. Share examples of how you've motivated others and built high-performing teams, even if it was in an informal capacity.
✨Understand Business Needs
The company is looking for someone who can solve real business problems. Prepare to discuss how you've identified opportunities for efficiency and automation in past roles, and be ready to suggest potential improvements relevant to their operations.
✨Familiarity with Modern IT Practices
Make sure you're up to speed with current cloud platforms and IT practices. Be prepared to talk about your experience with tools like Azure or AWS, and how you've implemented modern solutions in your previous roles.
