Customer Account Specialist

Customer Account Specialist

Newcastle upon Tyne Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive sales in respiratory and HRT products through strategic planning and customer engagement.
  • Company: Join a leading pharmaceutical company focused on innovative medicines for asthma and COPD.
  • Benefits: Enjoy a competitive salary, car allowance, pension scheme, private health, and bonuses.
  • Why this job: Be part of a dynamic team making a real impact on patient health in your community.
  • Qualifications: Sales experience in healthcare, strong communication skills, and a degree in a relevant field required.
  • Other info: Opportunity to work in North East England with a supportive and collaborative team.

The predicted salary is between 36000 - 60000 £ per year.

The Client is a pharmaceutical company engaged in the development of highly effective and innovative prescription medicines aimed at the prevention and treatment of Asthma, COPD and HRT. In this role you will ensure the delivery of territory sales targets for the product portfolio through development and implementation of a territory business plan, in line with the regional and national strategy. This will involve the promotion of products to target customers in priority accounts through effective utilisation and management of promotional resources.

Key responsibilities include:

  • Fully accountable for the delivery of territory sales targets and KPIs.
  • Deliver effective, compelling customer calls and presentations to drive growth of the brand portfolio.
  • Compile, monitor and review the territory business plan, proactively making adjustments in line with insights taken from data analysis to ensure that business goals are achieved.
  • Develop long term business relationships through regular contact with relevant customers to maximise business opportunities in both the primary and secondary care sectors.

The person/experience:

  • Proven track record of sales experience in pharmaceutical/healthcare sales.
  • Recent experience in COPD/Asthma and or HRT.
  • High level & proven selling & influencing skills.
  • Experience in managing a promotional budget.
  • Sound understanding of business planning and account management skills.
  • Demonstrated history of effective interpersonal skills, strong written and verbal skills.
  • Experience in presenting and influencing groups.
  • Strong collaboration skills and proven team player.
  • Competent in Microsoft Office, data analysis and IT skills, including mobile devices.
  • Sound understanding of UK pharmaceutical industry and demonstrates a comprehensive understanding of NHS policies, structures, funding streams, disease management/patient pathways and processes relevant to promoted products.
  • Demonstrates well developed business and commercial acumen.
  • Proactive and accountable with a clear drive for completion and delivery.
  • Degree in scientific or business related subject or equivalent qualification.
  • ABPI qualified with a valid UK driving licence.

To Apply: If you are suitable for this position, please send a copy of your CV. Alternatively call the recruitment team at Chemistree Solutions Ltd. Chemistree is a pharmaceutical and healthcare resourcing & recruitment specialist.

Customer Account Specialist employer: Chemistree | Resourcing & Recruitment

As a leading pharmaceutical company in the North East of England, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and development. Our Customer Account Specialists benefit from a competitive salary package, including a car allowance, pension scheme, and private health insurance, all while working collaboratively to drive innovative healthcare solutions. Join us to make a meaningful impact in the respiratory and HRT therapy areas, where your contributions will be valued and recognised.
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Contact Detail:

Chemistree | Resourcing & Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Account Specialist

✨Tip Number 1

Familiarise yourself with the specific products and therapies related to Respiratory and HRT. Understanding the nuances of these areas will not only help you in interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with professionals already working in the pharmaceutical sales sector, especially those focused on COPD and Asthma. Engaging in conversations can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss your previous sales achievements in detail. Be ready to share specific examples of how you've met or exceeded targets, as this will showcase your capability to deliver results in a similar role.

✨Tip Number 4

Stay updated on current trends and changes within the UK pharmaceutical industry, particularly regarding NHS policies and funding streams. This knowledge will help you articulate how you can contribute to the company's goals effectively.

We think you need these skills to ace Customer Account Specialist

Sales Experience in Pharmaceutical/Healthcare
Knowledge of COPD and Asthma Treatments
High-Level Selling and Influencing Skills
Promotional Budget Management
Business Planning and Account Management
Interpersonal Skills
Strong Written and Verbal Communication
Presentation Skills
Collaboration and Teamwork
Proficiency in Microsoft Office
Data Analysis Skills
Understanding of UK Pharmaceutical Industry
Knowledge of NHS Policies and Processes
Business and Commercial Acumen
Proactive and Accountable Attitude
Degree in Scientific or Business Related Subject
ABPI Qualification
Valid UK Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant sales experience in the pharmaceutical or healthcare sector, particularly focusing on COPD, Asthma, and HRT. Use specific examples to demonstrate your achievements and skills that align with the job description.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the pharmaceutical industry and your ability to meet territory sales targets. Mention your proven track record in sales and how you can contribute to the company's goals.

Highlight Key Skills: Emphasise your selling and influencing skills, as well as your experience in managing promotional budgets. Include any relevant data analysis skills and your proficiency with Microsoft Office and mobile devices.

Showcase Interpersonal Skills: In your application, illustrate your strong written and verbal communication skills. Provide examples of how you've successfully built long-term business relationships and collaborated with teams in previous roles.

How to prepare for a job interview at Chemistree | Resourcing & Recruitment

✨Know Your Products

Familiarise yourself with the pharmaceutical products you'll be promoting, especially those related to respiratory and HRT. Understanding their benefits, side effects, and how they fit into patient care will help you answer questions confidently and demonstrate your expertise.

✨Showcase Your Sales Experience

Prepare to discuss your previous sales achievements in the pharmaceutical or healthcare sector. Be ready to provide specific examples of how you've met or exceeded sales targets, as well as how you've built relationships with key accounts.

✨Demonstrate Data Analysis Skills

Since the role involves compiling and reviewing a territory business plan, be prepared to discuss how you've used data analysis in past roles. Highlight any tools or methods you've employed to make informed decisions that led to successful outcomes.

✨Prepare for Role-Playing Scenarios

Expect to engage in role-playing during the interview to showcase your selling and influencing skills. Practice delivering compelling customer calls or presentations, focusing on how you would approach potential clients and address their needs effectively.

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