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- Tasks: Lead a team to provide exceptional legal support for high-profile cases.
- Company: Join a leading national law firm based in Manchester.
- Benefits: Enjoy a hybrid working model and a flexible work environment.
- Why this job: Make a real impact while fostering teamwork in an inclusive culture.
- Qualifications: Proven leadership experience in legal support and strong Microsoft Office skills required.
- Other info: Contact Tara Halliwell for a confidential application.
The predicted salary is between 36000 - 54000 £ per year.
We’re thrilled to be recruiting for a Legal Support Manager to join a leading national law firm within the Manchester Office. This is your chance to make a significant impact by supporting a team of expert litigation lawyers on a diverse portfolio of high-profile and complex cases.
As Legal Support Manager, you’ll take the reins in delivering an exceptional, client-focused legal support service. Managing and mentoring a talented team of Practice Assistants and Team Assistants, you’ll ensure seamless day-to-day operations, enabling fee earners to perform at their best. By strategically designing and implementing efficient support services, you’ll contribute directly to the firm’s success and enhance the client experience.
Why This Role is Perfect for You
- Lead a team, driving operational excellence and empowering your colleagues to deliver exceptional client service.
- Support a range of high-profile cases, from complex inquests and safeguarding matters to major international cases.
- The firm offers a hybrid working model - allowing you to balance time between home, the office, and other locations as needed. Flexibility is key to your success here.
- Be part of a firm that values teamwork and knowledge sharing, fostering an inclusive and vibrant environment where everyone thrives.
What You’ll Be Doing
- Lead, motivate, and develop a team of Practice Assistants and Team Assistants, ensuring top-tier administrative support is delivered consistently.
- Collaborate closely with senior leadership to design and implement efficient support services that empower fee earners to excel.
- Prioritise and manage multiple demands while maintaining a laser focus on client satisfaction and quality.
- Lead initiatives to improve internal processes and systems, driving efficiency and overall firm performance.
- Act as a role model and mentor, providing guidance and fostering a supportive and high-performing team culture.
What You Bring to the Table
- Proven leadership experience in a legal or professional services setting, ideally in a practice support or management role.
- Strong proficiency in Microsoft Office, with a solid background in legal support services.
- Excellent communication skills, with the ability to build strong relationships and influence stakeholders at all levels.
- A proactive, solutions-oriented approach, with the ability to manage change and lead multiple stakeholders effectively.
- A commitment to excellence, ensuring the highest standards of client service and support.
- Strong leadership abilities, with a focus on team development and motivation.
Apply in the strictest of confidence online and or via telephone.
Contact Tara Halliwell (Retained Consultant)
Direct Dial: 0161 826 3140
Mobile: 0793 999 2563
Email: tara.halliwell@williamjamesrecruitment.com
Locations
Legal Support Manager employer: William James Recruitment
Contact Detail:
William James Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Support Manager
✨Tip Number 1
Familiarise yourself with the specific legal areas the firm focuses on, such as inquests and safeguarding matters. This knowledge will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Highlight your leadership experience by preparing examples of how you've successfully managed teams in previous roles. Be ready to discuss your approach to mentoring and developing team members, as this is a key aspect of the Legal Support Manager position.
✨Tip Number 3
Network with professionals in the legal field, especially those who work in practice support or management roles. Attend industry events or join relevant online forums to build connections that could provide insights or referrals for the position.
✨Tip Number 4
Prepare to discuss your strategies for improving internal processes and systems. Think of specific examples where you've implemented changes that led to increased efficiency or enhanced client satisfaction, as these will resonate well with the firm's goals.
We think you need these skills to ace Legal Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience in legal or professional services. Emphasise any relevant roles where you managed teams or improved operational processes.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the firm. Discuss how your skills align with their needs, particularly your ability to lead and mentor a team while ensuring client satisfaction.
Showcase Relevant Skills: Highlight your proficiency in Microsoft Office and any specific legal support services you've provided. Use examples to demonstrate your communication skills and ability to influence stakeholders.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no typos or grammatical errors, as attention to detail is crucial in a legal support role.
How to prepare for a job interview at William James Recruitment
✨Showcase Your Leadership Skills
As a Legal Support Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you've motivated and developed teams in the past. Use specific examples to illustrate your ability to drive operational excellence.
✨Demonstrate Your Client-Focused Approach
This role emphasises exceptional client service. Be ready to share instances where you've prioritised client satisfaction and how you’ve implemented processes that enhance the client experience. Highlight your proactive, solutions-oriented mindset.
✨Familiarise Yourself with Legal Support Services
Make sure you understand the nuances of legal support services and the specific challenges faced by litigation lawyers. Research the firm’s portfolio and be prepared to discuss how you can contribute to their success through efficient support services.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle multiple demands. Prepare scenarios where you've successfully managed change or improved internal processes, showcasing your ability to lead and influence stakeholders effectively.
