Program Manager

Job Title: Programme Manager – Global Collaboration Technology Upgrade

Location: London (Hybrid – onsite flexibility essential)

Start Date: June 2025

Contract Length: 12 month initial contract (likely extension – 5-year global programme)

Overview

We’re seeking an experienced Programme Manager to lead the delivery of a large-scale, global video conferencing upgrade across 1,000+ rooms for a major financial institution. This role is ideal for someone who thrives in complex, high-compliance environments and has hands-on experience with collaboration technologies and cloud migration.

Project Scope

This is a multi-year programme to migrate all video conferencing infrastructure from on-premise systems to cloud-based services across global offices. The successful Programme Manager will oversee one of three major migration workstreams, working closely with client stakeholders, delivery partners, and internal teams.

Key Responsibilities

• Lead end-to-end programme delivery for video conferencing room upgrades and cloud migration
• Oversee site surveys, migration planning, and execution
• Collaborate with Real Estate, Security, IT, and third-party partner teams
• Manage cross-functional global workstreams using tools like Jira and Confluence
• Drive stakeholder engagement and maintain strong client relationships in a high-touch, compliance-driven environment
• Provide clear governance and reporting on progress, risk, and issue management
• Ensure alignment across partner organisations and internal delivery teams

Essential Experience

• Financial Services sector delivery experience (preferably with Tier 1 banks)
• Proven track record delivering video conferencing / collaboration technology programmes
• Hands-on experience with cloud migration from legacy systems
• Comfortable operating in large, matrixed, global environments
• Strong knowledge of collaboration tools and networking (e.g. Quadcam, AV systems, ticketing platforms)

Desirable Skills

• Experience with site implementation activities and working with installation partners
• Familiarity with compliance-heavy environments and governance processes
• Confident leading across multiple stakeholders, including clients, partners, and internal teams
• Excellent communication, problem-solving, and interpersonal skills

Additional Information

• Programme Managers will be aligned to one of three workstreams
• Onboarding includes both technical training and compliance vetting (including financial disclosure, due to regulatory policies)
• Certifications (PMP, ITIL, etc.) are a bonus but not essential – experience and delivery capability are key

Ideal Candidate Profile

A seasoned Programme Manager with experience leading complex tech transformation programmes in financial services. You’ll bring a deep understanding of collaboration technologies, strong stakeholder management skills, and the ability to navigate global, high-compliance environments with ease.

How to apply?

Send a CV to kacey.norris@experis.co.uk