Head Waiter/ess

Join to apply for the Head Waiter/ess role at Edwardian Hotels London 3 days ago Be among the first 25 applicants Join to apply for the Head Waiter/ess role at Edwardian Hotels London Become a Londoner We are seeking hospitality professionals whose talents and ambitions will drive them to meet our guests\’ standards and advance their careers in a company that recognizes and rewards excellence. Stand out by joining London’s first ‘Super Boutique’ hotel. At The Londoner, we are committed to being the best place to work, recognized as a Great Place to Work. Our focus on wellbeing and development is central to our culture. We are currently recruiting for The Residence Head Waiter/ess at The Londoner. The Residence features three beautifully designed spaces for hotel residents: The Y Bar, The Drawing Room, and The Whisky Room, curated to meet our guests’ work and leisure needs. Overview A rare opportunity to join The Residence at The Londoner as a Head Waiter/ess. Responsible for achieving revenue, profit, and customer satisfaction goals through upselling and excellent service. Lead the Bar operations team to ensure customer and staff satisfaction in a motivated environment. Exceed guest expectations by seeking feedback and improving service levels. Develop strategies to improve service alongside the management team. About You Deep knowledge of London restaurant and liquor trends; experience with afternoon teas and champagne is advantageous. Demonstrate personal ownership, leadership, and coaching skills. Current supervisory experience in a similar environment. Proven track record of achieving departmental targets with attention to detail and precision. Our Benefits Package Competitive salary 28 days holiday including Bank Holidays, increasing with service Complimentary meals, salad bar, and unlimited beverages daily Recommend a Friend scheme up to £500 Annual complimentary hotel stays Preferential hotel rates for employees, family, and friends Access to discounts on popular stores Company pension scheme Regular social events and recognition programs Wellbeing champions and access to company doctor Online learning platform Edwardian Academy Opportunities for promotion and training Eligibility Applicants must be eligible to work in the UK; evidence required during recruitment. Seniority level Mid-Senior level Employment type Full-time Job function Management Industries Hospitality #J-18808-Ljbffr