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For Companies At a Glance
- Tasks: Support users in live production, post-production, or camera operations with troubleshooting and installation.
- Company: Join a leading creative video tech company revolutionizing the broadcast and AV industries.
- Benefits: Enjoy extensive training, 25 days holiday, a pension scheme, and competitive salary plus bonuses.
- Why this job: Dive into an exciting role with hands-on experience and growth opportunities in a dynamic environment.
- Qualifications: Experience in live production, editing, or camera technology is preferred; IT knowledge is a plus.
- Other info: Positions are based in Warrington; apply directly or send your CV to adam.haycox@venatorbroadcast.com.
The predicted salary is between 30000 - 42000 £ per year.
Technical Support Consultant – Broadcast/Media – Warrington
We are working with a leading creative video technology company that provides innovative products to the broadcast, post-production, and AV industries. They are hiring for three exciting technical support roles, all based at their office in Warrington
1. Live Production Support
- Support users of production switchers and broadcast products.
- Assist with troubleshooting, installation, and configuration.
- Ideal for candidates with live production experience and knowledge of video encoding, bit rates, and workflows.
2. Post Production Support Consultant
- Provide technical support on video post-production products.
- Ideal for those with a background in editing, grading, effects, and streaming.
- Familiarity with IT, computer systems, and video hardware/software is beneficial.
3. Camera User Support
- Support users of professional cinema and video cameras.
- Requires knowledge of camera technology, lenses, RAW codecs, and editing software.
- Hands-on skills with camera maintenance and repairs are an advantage.
All roles offer:
- Extensive training and development
- 25 days holiday plus public holidays
- Pension scheme
- Competitive salary and bonus
If you are interested, please apply directly or send your CV to adam.haycox@venatorbroadcast.com
Locations
Technical Support Consultant employer: Venator Broadcast
Contact Detail:
Venator Broadcast Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Consultant
✨Tip Number 1
Make sure to highlight any hands-on experience you have with live production or post-production environments. This could include specific projects you've worked on or technologies you've used, as it shows your practical knowledge in the field.
✨Tip Number 2
Familiarize yourself with the latest trends and technologies in video production and broadcasting. Being able to discuss current innovations during your interview can demonstrate your passion and commitment to the industry.
✨Tip Number 3
Prepare to discuss troubleshooting scenarios you’ve encountered in previous roles. Providing concrete examples of how you resolved technical issues will showcase your problem-solving skills and technical expertise.
✨Tip Number 4
Network with professionals in the broadcast and media industry. Attend relevant events or join online forums to connect with others who may provide insights or referrals for the position you're interested in.
We think you need these skills to ace Technical Support Consultant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Technical Support Consultant position. Understand the specific requirements for each role, whether it's live production, post-production, or camera user support.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job description. Emphasize any hands-on experience with video technology, troubleshooting, and support roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the broadcast and media industry. Mention specific experiences that relate to the technical support roles and how you can contribute to the company.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Venator Broadcast
✨Show Your Technical Knowledge
Make sure to brush up on your knowledge of video encoding, bit rates, and workflows. Be prepared to discuss specific technologies and products you have worked with in the past.
✨Demonstrate Problem-Solving Skills
Prepare to share examples of how you've successfully troubleshot technical issues in previous roles. Highlight your analytical thinking and ability to remain calm under pressure.
✨Familiarize Yourself with Their Products
Research the company's products and services before the interview. Understanding their offerings will help you answer questions more effectively and show your genuine interest in the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the team, company culture, and the specific challenges they face in technical support. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
