Technician - Slots

Technician - Slots

Dover Full-Time 20000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Troubleshoot and repair slot machines while ensuring top-notch customer service.
  • Company: Join Bally's, a leading global casino-entertainment company with 19 casinos across the US and UK.
  • Benefits: Enjoy competitive pay, health coverage, 401(K) match, and childcare discounts.
  • Why this job: Be part of a dynamic team that values innovation and guest satisfaction in a fun environment.
  • Qualifications: High school diploma or GED required; electronics knowledge and good communication skills essential.
  • Other info: Flexible hours including weekends and holidays; must pass a background check.

The predicted salary is between 20000 - 30000 £ per year.

Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. The Role involves the following responsibilities:

  • Troubleshoot and repair any and all related equipment including all circuit boards without assistance.
  • Responsible for the initial set-up and check-out of new machines of all types, ensuring the machines are in proper working condition.
  • Perform repairs and preventative maintenance of all slot machines and other technical equipment or operations-related equipment, including cleaning machines and overhauls.
  • Answer all customer service calls in an expeditious manner and notify proper personnel to service customers unable to address the problem.
  • Observe all video lottery regulations and company policies and procedures.
  • Maintain the integrity of the operations and related equipment and secure all company assets and property at all times.
  • Responsible for the security of keys, radio, and data system cards during assigned shift.
  • Complete all regulatory and company operational logs/forms correctly; including repair logs, M.E.A.L. logs, and daily logs.
  • Work with Lead Gaming Technician and Slot Ambassadors to ensure video lottery terminals and gaming-related equipment are in proper working order and all customer needs are satisfied.
  • Perform renovations or changes to the slot gaming area.
  • Tag repairable parts noting appropriate information.
  • Advise Lead Gaming Technician in developing/teaching advanced electronic repairs.
  • Exceed guest expectations by providing a great entertainment experience with friendly, courteous and timely service.
  • Act in a professional manner towards guests and all employees at all times.
  • Work safely, following all established safety rules and regulations.
  • Communicate effectively with co-workers, supervisors and guests.
  • Follow all relevant policies and procedures.
  • Perform other duties as assigned.

Qualifications include:

  • Must possess high school diploma or GED or equivalent work experience.
  • Thorough knowledge of electronics and display including OHMS Law, Trans Theory, Micro Theory, computer systems and networks, video monitor circuitry and basic computer programming; appropriate electronic technical schooling and mechanical aptitude.
  • Good communication skills.
  • Ability to report to work on time as scheduled.
  • Availability to work weekends, holidays and nights as needed.
  • Ability to successfully pass a background check and receive a license from the DE Lottery.
  • Overall professional appearance and appropriate attire.
  • Excellent analytical, problem-solving, critical thinking and decision-making skills.
  • Excellent troubleshooting and diagnostics skills.
  • Ability to read and interpret schematics, electronic circuitry, and blueprints.
  • Ability to logically and independently plan, organize and complete work.
  • Ability to make progress on multiple assignments under time constraints.
  • Ability to learn specific job duties and complete detailed work assignments, and maintain knowledge of basic concepts and techniques.
  • Ability to use tools and equipment, including various power tools.
  • Ability to speak, read and write English.

What's in it for you:

  • Competitive Salary with annual performance reviews.
  • Comprehensive health coverage plan that includes medical, dental, and vision.
  • 401(K)/ Company Match.
  • Access Perks and Childcare discounts.
  • Target Starting Hourly Rate: $17.00/hr.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Let Bally's Bet on You - We can't wait to meet you!

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Contact Detail:

Bally's Corporation Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technician - Slots

✨Tip Number 1

Familiarise yourself with Bally's operations and the specific types of slot machines they use. Understanding their equipment will not only help you during interviews but also show your genuine interest in the role.

✨Tip Number 2

Brush up on your troubleshooting skills, especially related to electronics and gaming equipment. Being able to demonstrate your problem-solving abilities in real-time scenarios can set you apart from other candidates.

✨Tip Number 3

Network with current or former employees of Bally's, especially those in technical roles. They can provide insights into the company culture and expectations, which can be invaluable during your application process.

✨Tip Number 4

Prepare for potential technical assessments by practising with schematics and electronic circuitry. Being able to read and interpret these documents confidently will demonstrate your technical proficiency.

We think you need these skills to ace Technician - Slots

Electronics Knowledge
Troubleshooting Skills
Diagnostic Skills
Mechanical Aptitude
Understanding of OHMS Law
Trans Theory and Micro Theory
Computer Systems and Networks Knowledge
Ability to Read Schematics and Blueprints
Analytical Skills
Problem-Solving Skills
Critical Thinking
Decision-Making Skills
Communication Skills
Time Management
Ability to Work Independently
Familiarity with Power Tools
Customer Service Skills
Attention to Detail
Safety Awareness

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Technician - Slots role. Emphasise your knowledge of electronics, troubleshooting abilities, and any previous work with gaming equipment.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the gaming industry and your technical expertise. Mention specific experiences where you successfully repaired or maintained electronic equipment, and how you can contribute to Bally's success.

Highlight Relevant Qualifications: Clearly list your qualifications, such as your high school diploma or GED, and any technical schooling related to electronics. If you have a DE Gaming License, make sure to mention it prominently.

Showcase Soft Skills: In addition to technical skills, highlight your communication skills and ability to work under pressure. Provide examples of how you've exceeded customer expectations in past roles, as this is crucial for the position.

How to prepare for a job interview at Bally's Corporation

✨Show Your Technical Skills

Make sure to highlight your knowledge of electronics and troubleshooting during the interview. Be prepared to discuss specific examples of how you've repaired or maintained similar equipment in the past.

✨Demonstrate Problem-Solving Abilities

Prepare to share instances where you've successfully diagnosed and resolved technical issues. This role requires excellent analytical and critical thinking skills, so showcasing your ability to think on your feet will impress the interviewers.

✨Communicate Effectively

Since the job involves working with customers and team members, practice clear and concise communication. Be ready to explain complex technical concepts in a way that anyone can understand, as this will be crucial in your role.

✨Dress Professionally

First impressions matter! Ensure you present yourself in a professional manner by dressing appropriately for the interview. This shows respect for the company and the position you're applying for.

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