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- Tasks: Manage daily flight operations and ensure compliance with safety standards.
- Company: Join a dynamic flight support solutions provider known for 24/7 global aviation services.
- Benefits: Enjoy private medical cover, discounted gym membership, and monthly social events.
- Why this job: Experience varied tasks in a fresh environment where your voice matters and growth is encouraged.
- Qualifications: Flight operations experience preferred; strong decision-making and communication skills required.
- Other info: Flexible shifts with guaranteed weekends off and opportunities for upskilling.
The predicted salary is between 36000 - 60000 £ per year.
Due to a current influx of projects, our client, a well-respected flight support solutions provider is recruiting for a number of Flight Planning Operations roles to be based locally to London Stansted.
The Company
A leading player when it comes to offering24/7 Global Aviation Solutions such as full flight planning, overflight & landing permissions, fuel and all items necessary to ensure the smooth running of flights for their clients. The business has a current influx of projects which require some experienced, confident and focused, professional OCC flight planners/dispatchers for their Commercial Airline unit. No day is the same with many varied and rewarding solutions on offer to their clients. The management are looking for the best in the field who in return can be guaranteed an ambitious and daily changing approach to the services provided. The business is a fresh and dynamic company where all employees have a voice and make the difference.
Working Pattern
Shifts are 12hr days and nights, 0600-1800 / 1800-0600. This is 5 on, 5 off, 5 on, 4 off, 4 on, 5 off rotation which guarantees 2 weekends a month off.
On Offer;
- Salary – Negotiable, in line with skills and experience
- Genuine opportunities for upskilling and progression within the business
- Private medical cover which includes dental and optical payments of up to 80%
- Discounted gym membership through the medical cover
- Mental health support group and social committee
- Social events normally every month
- The company also runs a Friday fridge for staff in the office which can include non-alcoholic drinks, different foods each week etc.
Main Purpose of the Flight Operations Controller:
The Flight Operations Controller is responsible for assisting the Operations Manager with the smooth, day to day running of the flight operations desk. Reporting to the Operations Supervisor, the Operations Controller’s principal responsibility is to ensure that the daily flying programme is delivered fully and in compliance with the quality and safety policies and those of the operators they support. This includes proactive management of the daily workload.
Key Responsibilities:
- Operations/Service Delivery – overall responsibility for the safe and timely delivery of the daily flying programme for the Commercial Airline Operations Team; ensuring that this is delivered to the highest standards in compliance with the Ops LPM.
- Operations/Quality/Safety – responsibility for your own compliant use of the LEON scheduling software system. scheduling, SMS, PROPS, PPS and Jetplanner/Jeppview flight planning, AFTN, SITA and CFMU, ensuring that any safety issues are raised promptly through the company SMS and dealt with effectively.
- Operations/Quality – promoting compliance and safety best practice throughout the Operations Team. Responsibility for ensuring that the full remit of flight dispatch activity is regularly checked for quality and compliance with Operations LPM standards and procedures – prior to and post the dispatch of a flight.
- Supervisory – conducting comprehensive handovers with Operations Supervisors and the Flight Support Manager during shift changeovers and prior to and upon return from any periods of absence from the office.
- Client Relationship Management – helping to maintain and develop relationships with all Operations clients. Providing a key point of contact for each operator and maintaining regular liaison with key client stakeholders. Taking responsibility for swiftly rectifying any operational issue or problem raised by any client coordinating action across company departments as appropriate. Communication – responsibility for ensuring that communication between all company departments and with clients is effective and timely to help achieve Private/General Operations Team and client requirements and priorities.
To Be Considered :
- Flights planning operations experience is essential
- Permission and application experience required
- Traffic rights experience preferred
- Strong decision maker
- Self-motivated & with excellent communication skills
- Highly developed planning and analytical skills. Strategic thinker with excellent problem-solving skills
- Good interpersonal skills with ability to prioritise the continually changing deadlines and tasks
- Flexible and confident with a positive approach to change and innovation
For more details, please contact Willis Global – a leading Recruitment Consultancy for the Aviation Sector
Flight Operations Specialist employer: Willis Global
Contact Detail:
Willis Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flight Operations Specialist
✨Tip Number 1
Familiarize yourself with the LEON scheduling software and other flight planning tools mentioned in the job description. Having hands-on experience or knowledge of these systems will give you a significant edge during the interview process.
✨Tip Number 2
Highlight your experience in managing client relationships effectively. Be prepared to discuss specific examples where you've successfully resolved operational issues or improved communication with clients, as this is a key responsibility of the role.
✨Tip Number 3
Showcase your problem-solving skills by preparing for situational questions. Think of scenarios where you had to make quick decisions under pressure, as this role requires strong decision-making abilities.
✨Tip Number 4
Research the company’s approach to safety and compliance. Understanding their policies and being able to discuss how you can contribute to maintaining high standards will demonstrate your commitment to quality and safety in flight operations.
We think you need these skills to ace Flight Operations Specialist
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Flight Operations Specialist position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to reflect relevant flight operations experience, emphasizing your familiarity with flight planning software and compliance standards. Use specific examples that demonstrate your problem-solving and decision-making skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for aviation and your understanding of the company's mission. Mention your ability to manage client relationships and ensure safety and quality in operations, as these are crucial for the role.
Highlight Soft Skills: In your application, emphasize your communication skills and ability to work under pressure. Provide examples of how you've successfully navigated changing deadlines and priorities in previous roles.
How to prepare for a job interview at Willis Global
✨Understand the Flight Operations Landscape
Make sure you have a solid grasp of the flight operations industry, especially the specific services offered by the company. Familiarize yourself with terms like flight planning, overflight permissions, and safety compliance to demonstrate your knowledge during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you successfully navigated challenges in flight operations. Highlight your decision-making process and how you effectively resolved issues, as this role requires strong analytical and strategic thinking skills.
✨Emphasize Communication Abilities
Since the role involves maintaining client relationships and ensuring effective communication across departments, be ready to discuss how you've successfully managed stakeholder communications in previous positions. Provide specific examples that showcase your interpersonal skills.
✨Demonstrate Flexibility and Adaptability
The job requires a positive approach to change and innovation. Be prepared to discuss situations where you had to adapt to new processes or changes in the work environment. Show that you can thrive in a dynamic setting and are open to learning and growth.
