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- Tasks: Deliver engaging training sessions on personal safety and conflict management across the UK.
- Company: IKON Training empowers professionals to feel safe and confident in their workplaces.
- Benefits: Enjoy a competitive salary, flexible working, and support for your professional growth.
- Why this job: Make a real impact by helping others manage conflict and build confidence in their roles.
- Qualifications: You need a Level 3 Award in Education & Training or equivalent and experience in training.
- Other info: Travel is required, and all necessary training materials and equipment will be provided.
The predicted salary is between 32500 - 35000 £ per year.
Join to apply for the Personal Safety Trainer / Conflict Management Coach role at Literary New York.
Job Details:
- Salary: £32,500 - £35,000 per annum (depending on experience)
- Location: London (with national travel)
- Job Type: Full Time / Permanent
About IKON Training:
At IKON Training, we believe everyone has the right to feel confident and safe in their workplace. We specialise in communication and personal safety training, empowering frontline professionals across healthcare, transport, education, social care, facilities, and retail. We are seeking an experienced Personal Safety and Conflict Management Trainer to join our team. This role involves delivering training that helps individuals de-escalate conflict, manage challenging behaviour, and build confidence.
Responsibilities:
- Deliver engaging training sessions, both in-person and online, across the UK.
- Travel as needed to meet client requirements.
- Develop and update training materials to ensure relevance and impact.
Requirements:
- Recognised training qualification (Level 3 Award in Education & Training or equivalent) or working towards it.
- Recent experience in delivering personal safety and/or physical intervention training.
- Strong communication skills with practical conflict resolution knowledge.
- Proficiency with Microsoft 365 and digital systems.
- Full UK driving licence and access to a reliable vehicle.
Benefits:
- Salary of £32,500-£35,000 based on experience.
- Paid business mileage and expenses.
- 22 days' annual leave plus 3 days at Christmas and bank holidays.
- Support for professional development and mentoring.
- All necessary training kit, uniform, and IT equipment provided.
- Flexible working arrangements and a supportive, people-first culture.
If you are passionate about making a positive difference through training, we encourage you to apply by sending your CV and Cover Letter. Candidates with related titles such as Assessor, Lecturer, Personal Safety Coach, Conflict Management Trainer, or Physical Intervention Trainer will also be considered.
Personal Safety Trainer / Conflict Management Coach employer: Literary Manhattan
Contact Detail:
Literary Manhattan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Safety Trainer / Conflict Management Coach
✨Tip Number 1
Familiarise yourself with the latest trends and techniques in personal safety and conflict management. This will not only enhance your training sessions but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the industry by attending relevant workshops or conferences. Building connections can lead to valuable insights and potential referrals that may help you land the job.
✨Tip Number 3
Prepare to showcase your practical experience during interviews. Be ready to discuss specific scenarios where you've successfully de-escalated conflict or delivered impactful training sessions.
✨Tip Number 4
Research IKON Training's values and mission. Tailoring your conversation to align with their focus on empowering frontline professionals will show that you're a great fit for their team.
We think you need these skills to ace Personal Safety Trainer / Conflict Management Coach
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in personal safety training and conflict management. Use specific examples that demonstrate your skills in delivering training sessions and managing challenging behaviour.
Craft a Compelling Cover Letter: In your cover letter, express your passion for training and how your background aligns with the role. Mention any recognised training qualifications you hold and your experience with Microsoft 365 and digital systems.
Showcase Communication Skills: Since strong communication skills are essential for this role, consider including a brief section in your application that illustrates your ability to communicate effectively in various settings, whether in-person or online.
Highlight Flexibility and Travel Readiness: As the role involves national travel, emphasise your willingness and ability to travel as needed. Mention your full UK driving licence and access to a reliable vehicle to reassure them of your readiness for the job.
How to prepare for a job interview at Literary Manhattan
✨Showcase Your Training Experience
Make sure to highlight your previous experience in delivering personal safety and conflict management training. Be prepared to discuss specific examples of how you've successfully managed challenging situations and the impact of your training on participants.
✨Demonstrate Strong Communication Skills
As a Personal Safety Trainer, effective communication is key. During the interview, focus on how you convey complex information clearly and engage your audience. Consider sharing techniques you use to ensure understanding and retention of training material.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your conflict resolution skills. Think about various situations you might encounter in the role and how you would handle them. This will demonstrate your practical knowledge and ability to apply your training in real-life contexts.
✨Familiarise Yourself with Digital Tools
Since proficiency with Microsoft 365 and digital systems is required, brush up on these tools before the interview. Be ready to discuss how you have used technology to enhance your training sessions or manage administrative tasks effectively.
