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- Tasks: Assist customers with enquiries and manage confidential items in a dynamic office environment.
- Company: Join G4S, a leading global security company operating in over 80 countries.
- Benefits: Enjoy 5.6 weeks paid holiday, enhanced overtime rates, and free parking.
- Why this job: Gain valuable skills through industry-leading training while working in a supportive team culture.
- Qualifications: Confident communicator with strong IT skills and a full clean UK driving licence required.
- Other info: Flexible hours include weekends and night shifts; must live within a 30-mile radius.
Location: Various locations within a 30-mile radius
Type of Employment: Full-time
As a Mobile Admin Relief, you will be working within a dedicated and diverse team providing excellent standards of service in a busy, public-facing office environment. This role combines the responsibilities of a Customer Service Advisor and an Evidence Processing Administrator. You will help people with a wide variety of enquiries, support customers with their needs, and manage confidential items through effective systems.
THE BENEFITS
- 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual)
- Enhanced Overtime Rate
- Workplace pension scheme
- Life assurance benefit
- Financial support for SIA Licence & renewal
- Contributory Healthcare Scheme
- Eyecare vouchers
- Employee Discount Schemes
- Progression, training & development opportunities
- Refer a friend scheme
- Free parking in most locations
- Free uniform provided
Key Responsibilities:
- Assist with a wide variety of enquiries from the public and support customer needs.
- Record, log, and store information related to confidential items.
- Liaise with suppliers and internal contacts to facilitate the movement of confidential items.
- Ensure all records are kept up to date and accurate at all times.
- Provide support and guidance on the handling, storing, and transportation of confidential items.
- Commute to various locations within a 30-mile radius and work weekends and/or night shifts as required.
Training and Development:
You will benefit from our industry-leading training, which all our team members receive before their deployment. This training will help you develop skills and knowledge that you can carry forward throughout your working career. With ongoing support and development from your management team and colleagues, you will feel right at home at G4S.
The Ideal Candidate:
- Confident communicator, both written and verbally.
- Strong administrative and IT skills, with the ability to learn new bespoke software packages.
- Excellent attention to detail, with experience in updating records and writing reports.
- Ability to handle challenging situations or complex individuals.
- Flexible and willing to commute to various locations and work weekends and/or night shifts.
- Holds a Full Clean UK Driving License (including manual vehicles).
- Must live in a certain area (BETWEEN LURGAN AND LISBURN) to capture sites within a 30-mile radius.
- Able to provide a 5-year employment history and have the unrestricted right to work in the UK for screening purposes.
- A criminal record will not necessarily be a bar to obtaining a position.
Pay Scale:
Please note this role is on a sliding pay scale depending on the role you are completing: £13.49 PH - £13.77 PH.
THE COMPANY
G4S has a unique global footprint with operations across more than 80 countries. We have a truly global business with large established market positions in developed markets and outstanding positions in fast growing emerging markets. Through the company’s vast network of more than 800,000 employees, we leverage global best practices in communities all over the world. With revenues of $18 billion, we are supported by efficient processes and systems that can only come with scale to help deliver our promise locally: keeping people safe so our communities can thrive.
Our values are core to shaping the culture of our organisation, helping to guide, unite, differentiate and sustain us. They are integral to everything we do:
- We act with INTEGRITY AND RESPECT.
- We are passionate about SAFETY, SECURITY AND SERVICE EXCELLENCE.
- We achieve this through INNOVATION AND TEAMWORK.
If you would like any further information on this job or the recruitment process, please contact us at recruitmentni@uk.g4s.com. Don’t waste anymore time - apply today! You will just need to complete the following application form and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards.
Given the nature of the industry, we do need to ask some questions for security and compliance purposes, but don’t worry - you will only need to complete them once.
Contact Detail:
MyJobHelper Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Admin Relief -Moira Area
✨Tip Number 1
Familiarise yourself with the key responsibilities of the Mobile Admin Relief role. Understanding the nuances of customer service and evidence processing will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your flexibility and willingness to commute to various locations. Since this role requires travel within a 30-mile radius, showing that you're adaptable and ready to work weekends or night shifts can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've handled challenging situations or complex individuals in the past. This will showcase your problem-solving skills and ability to maintain composure under pressure, which is crucial for this position.
✨Tip Number 4
Research G4S and its values, particularly around integrity, respect, safety, security, and service excellence. Being able to align your personal values with those of the company during your interview can make a strong impression.
We think you need these skills to ace Mobile Admin Relief -Moira Area
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Mobile Admin Relief role. Emphasise your customer service experience, administrative skills, and any relevant IT proficiency.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and explains why you are a good fit for the position. Mention your ability to handle confidential information and your flexibility in commuting to various locations.
Highlight Relevant Experience: In your application, provide specific examples of past roles where you managed enquiries or handled sensitive information. This will demonstrate your capability to perform the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at MyJobHelper
✨Research the Company
Before your interview, take some time to learn about G4S and its values. Understanding their commitment to safety, security, and service excellence will help you align your answers with what they are looking for.
✨Showcase Your Communication Skills
As a Mobile Admin Relief, you'll need to communicate effectively with customers and colleagues. Prepare examples of how you've successfully handled enquiries or challenging situations in the past to demonstrate your communication prowess.
✨Highlight Your Administrative Experience
Be ready to discuss your administrative skills and experience with IT systems. Mention any specific software you've used and how you've maintained accurate records, as attention to detail is crucial for this role.
✨Prepare for Flexibility Questions
Since the role requires commuting to various locations and working different shifts, be prepared to discuss your flexibility. Share examples of how you've adapted to changing schedules or environments in previous jobs.
