At a Glance
- Tasks: Support daily operations, ensuring members have a safe and enjoyable experience.
- Company: Join Europe's leading premium health and wellness group, dedicated to member satisfaction.
- Benefits: Enjoy free club membership, discounts on food, drinks, and wellness activities.
- Why this job: Be part of a thriving team culture that values your growth and well-being.
- Qualifications: Passion for customer service and strong communication skills are essential.
- Other info: Opportunities for career advancement and flexible pay options available.
The predicted salary is between 24000 - 36000 £ per year.
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the lookout for a passionate Operations Assistant to join our team!
As Operations Assistant, your role will support to ensure our members feel safe and have an excellent experience every day, 7 days a week. This role will support departments across the club with activities such as cleaning, opening and closing tasks, greeting our members, and supporting teams wherever needed.
We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.
Some of our perks:
- Free Club Membership for you and your family!
- 50% Discount on food and drinks.
- Discounts on Swimming, Tennis Lessons, and Personal Training.
- Opportunities for Career Advancement through internal training and development.
- Wagestream App: Get paid on demand!
- Access to our Benefits Suite.
About you:
As an Operations Assistant, we are looking for someone who:
- Has an overall passion for customer service
- A team player, with strong communication and collaboration skills
- Ability to work in a fast-paced environment
- An Emergency Response Qualification is desirable but not essential for this role.
Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!
Operations Assistant - Enjoy Free Club Membership and Wellness Discounts (Hiring Immediately) employer: David Lloyd Clubs
Contact Detail:
David Lloyd Clubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant - Enjoy Free Club Membership and Wellness Discounts (Hiring Immediately)
✨Tip Number 1
Familiarise yourself with the health and wellness industry. Understanding the latest trends and customer expectations can help you stand out during conversations with our team.
✨Tip Number 2
Showcase your passion for customer service by sharing specific examples from your past experiences. This will demonstrate your commitment to creating excellent member experiences.
✨Tip Number 3
Highlight your teamwork skills by discussing how you've successfully collaborated with others in previous roles. We value strong communication and collaboration, so make sure to emphasise this.
✨Tip Number 4
If you have any emergency response qualifications, be sure to mention them. Even though it's not essential, it shows your readiness to contribute to a safe environment for our members.
We think you need these skills to ace Operations Assistant - Enjoy Free Club Membership and Wellness Discounts (Hiring Immediately)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and teamwork. Use specific examples that demonstrate your ability to thrive in a fast-paced environment, as this is crucial for the Operations Assistant role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for health and wellness. Mention why you want to work for this premium health group and how your skills align with their mission of creating an excellent member experience.
Highlight Relevant Skills: In your application, emphasise your strong communication and collaboration skills. If you have any emergency response qualifications, be sure to mention them, even if they are not essential for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is important for the Operations Assistant position.
How to prepare for a job interview at David Lloyd Clubs
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles.
✨Demonstrate Teamwork Skills
Since this role requires collaboration, be prepared to discuss your experiences working in teams. Highlight instances where you successfully contributed to a group effort or resolved conflicts.
✨Prepare for a Fast-Paced Environment
The interviewer may ask how you handle pressure and fast-paced situations. Think of examples from past jobs where you thrived under such conditions and be ready to share them.
✨Research the Company Culture
Familiarise yourself with the company's values and culture. Be ready to discuss how your personal values align with theirs and how you can contribute to creating an inclusive environment.