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- Tasks: Join our credit control team to manage accounts and collect debts effectively.
- Company: Close Brothers is a leading UK merchant banking group focused on supporting businesses and individuals.
- Benefits: Enjoy competitive salary, discretionary bonuses, and flexible working options.
- Why this job: Be part of an inclusive culture that values diversity and offers training opportunities.
- Qualifications: Credit control experience and good IT skills are essential; GCSEs required.
- Other info: We welcome applicants from all backgrounds and provide support for disabilities.
The predicted salary is between 28800 - 43200 £ per year.
Division: Close Brothers Invoice and Rentals - Vehicle Hire
Location: Ilkeston, United Kingdom
Salary: Competitive Salary, Discretionary Bonus + Company Benefits
OVERALL SUMMARY
At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. Join the Close Brothers Vehicle Hire Team where you will be working within the credit desk, responsible for carrying out collection activity on a designated ledger of accounts in order to achieve maximum cash collection and debt reduction in line with targets set by the management team.
RESPONSIBILITIES
- Collection of aged debt by means of telephone customer contact, keeping aged debt and general bad debt provisions within KPIs.
- Assisting the Credit Control & Billing Manager with overall cash collection and ensure targets are achieved.
- Logging and resolving customer invoice queries in a timely manner, along with managing any credit notes required.
- Updating the system with notes relating to all communications with customers.
- Allocation of cash within the daily banking, ensuring remittances are received & allocated accurately.
- Keeping unallocated cash to a minimum.
- Monitor and escalate any concerns regarding customers trading history to the appropriate senior manager.
- Control and support the credit control team with legal collections and any recovery of assets / debt that may occur.
- Attend and participate in regular credit control / sales meetings.
- Liaise and support billing with any customer issues that may arise.
- Support the disposal manager and collect debt with regards to vehicle purchases.
- Controlling the Direct Debit process, ensuring these are set up and applied in a timely & accurate manner.
- Provide support to any daily/ monthly & yearly Sales ledger tasks where required.
- Provide cover for any duties that are deemed urgent within the finance team.
WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE:
- Credit control experience.
- An ability to follow policy and procedures.
- A flexible approach to work.
- Good experience with IT (Microsoft Office).
- Relevant GCSEs grade pass or above.
IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU:
- Have underwriting / credit risk experience.
- Have experience of using Microsoft packages.
- Have previous experience working for a Bank / Vehicle rental company.
- Are AAT part / qualified or equivalent NVQ level 2 or above.
- Have any Credit / Debt management qualifications.
We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at recruit.ssc@closebrothers.com or request a call back.
ABOUT US
Close Brothers is a leading UK merchant banking group providing lending, deposit taking, wealth management services and securities trading. At Close Brothers we provide financial support and advice to small businesses and individuals in the UK. Our purpose is to help the people and businesses of Britain thrive over the long term. At Close Brothers Group, we are all connected by our mission to be the best place in the UK for wealth professionals and their clients. We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments. We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong, long-term relationships with our clients. Sustainability is fundamental to our purpose and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people. Our vision is to develop an open and inclusive company that ensures everyone is valued, respected and included, so that in years to come our business will represent a diverse and inclusive workforce from the top down. We look to recruit individuals from all different backgrounds. If this job is of interest to you but you do not meet every criteria then we encourage you still to apply as we are open to providing training opportunities. As an early adopter of hybrid working we are open to discussing all types of flexible working options, helping you to balance your work and home life.
Credit Controller (12month FTC) employer: Close Brothers
Contact Detail:
Close Brothers Recruiting Team
atrecruit.ssc@closebrothers.com
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller (12month FTC)
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Credit Controller, especially around cash collection and managing aged debt. Understanding these aspects will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Brush up on your communication skills, particularly over the phone. Since a significant part of the role involves contacting customers for debt collection, being articulate and persuasive can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the finance and credit control sectors. Engaging with others in the industry can provide insights into best practices and may even lead to referrals or recommendations for the position.
✨Tip Number 4
Research Close Brothers and their approach to inclusivity and diversity. Being able to speak about their values and how you align with them can show your genuine interest in the company culture during interviews.
We think you need these skills to ace Credit Controller (12month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant credit control experience and skills. Emphasise your ability to follow policies and procedures, as well as your IT proficiency, particularly with Microsoft Office.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with their values of diversity and inclusivity, and highlight any specific experiences that relate to the responsibilities listed in the job description.
Showcase Relevant Qualifications: If you have any qualifications related to credit or debt management, be sure to mention them. Even if they are not essential, they can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role in credit control.
How to prepare for a job interview at Close Brothers
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data regularly. Brush up on your understanding of cash collection metrics and KPIs relevant to the role. Being able to discuss how you've met or exceeded targets in previous roles will impress the interviewers.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've resolved customer invoice queries or managed aged debt in the past. Highlighting your ability to think critically and act swiftly in challenging situations will show that you're ready for the responsibilities of the position.
✨Familiarise Yourself with the Company
Research Close Brothers and their approach to credit control. Understanding their values, mission, and the specific challenges they face in the vehicle hire sector will help you tailor your responses and demonstrate genuine interest in the company.
✨Showcase Your IT Skills
Since the role requires good experience with IT, particularly Microsoft Office, be prepared to discuss your proficiency with these tools. If you have any specific examples of how you've used technology to improve processes or efficiency, make sure to mention them.
