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For Companies At a Glance
- Tasks: Sell new and used cars while providing top-notch customer service.
- Company: Join Harwoods Ltd, a family-owned automotive group with a rich history since 1931.
- Benefits: Enjoy a competitive salary, 25 days leave, company car, and a pension scheme.
- Why this job: Be part of a vibrant team that values growth, fun, and customer satisfaction.
- Qualifications: Must have a full UK driving licence and a smart appearance; motor industry experience is a plus.
- Other info: Work in a supportive environment with excellent training and development opportunities.
The predicted salary is between 18400 - 25800 £ per year.
Sales Executive benefits package at Five Oaks Audi:
- Basic Salary of £23,100 per year
- 25 days annual leave + 8 Bank Holidays
- Company pension scheme
- Employee referral programme
- Working Pattern and applicable rotas
- Company Car – BIK Scheme
- Manufacturer training
JOB PURPOSE
The role of the Sales Executive is to sell the manufacturer range of new and used car products meeting agreed sales volumes.
KEY RESPONSIBILITIES
- Follow precisely and consistently the manufacturer sales process including meeting enquiry management targets.
- Understanding of manufacturer mystery shopping criteria and ability to apply this knowledge when dealing with customers.
- Ensure the showroom, displays, customer information, sales activities, vehicle documentation and other relevant information is kept and maintained accurately and comprehensively to the required manufacturer standard.
- Using various sources, prospect for new and used car customers on a regular basis to create sales opportunities.
- Maintain regular contact with all new and existing customers to ensure relationships are maintained for potential (repeat) business.
- Maximise sales opportunities by offering finance solutions to customers, adhering to FCA guidelines.
- Manage the preparation and handover of sold vehicles to customers ensuring that the customer is given a full briefing on the operation of the vehicle and its controls.
- Participate in planning sales campaigns and promotions to maximise sales penetration.
- Carry out accurate appraisals of all vehicles offered for part exchange.
Skills & Requirements:
- Full UK driving licence
- Smart appearance
- Competency in numeracy, literacy and IT
- Relevant product knowledge
- Motor industry experience
The Harwoods Way:
Harwoods Group is a values led, family owned automotive retail group founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry leading customer experience and colleague engagement:
- We Treasure our people and our customers
- We challenge ourselves to grow & improve
- We grab responsibility
- We run in the same direction as one team
- We inject energy and fun into our work
We are a top 30 automotive dealer group, representing various brand partners and operating across 5 counties in the South East of England. With a high colleague engagement score of 72%, Harwoods Group has a real differentiator with our industry leading people development programme.
Sales Executive employer: Harwoods Ltd
Contact Detail:
Harwoods Ltd Recruiting Team
recruitment@harwoods.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Familiarise yourself with the specific car brands that Harwoods represents, such as Audi and Bentley. Understanding their unique selling points and features will help you engage customers more effectively during conversations.
✨Tip Number 2
Practice your sales pitch by role-playing with friends or family. This will help you refine your approach to selling new and used cars, ensuring you can confidently convey the benefits of each vehicle to potential customers.
✨Tip Number 3
Network within the automotive industry, especially with professionals who have experience in car sales. They can provide valuable insights and tips on how to excel in the role of a Sales Executive at Harwoods.
✨Tip Number 4
Demonstrate your commitment to customer service by preparing examples of how you've successfully built relationships with clients in the past. This will show Harwoods that you embody their values of putting customers first.
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in the motor industry. Emphasise any achievements related to meeting sales targets and customer relationship management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and the automotive industry. Mention specific skills that align with the job description, such as your ability to follow sales processes and maintain customer relationships.
Showcase Relevant Skills: In your application, clearly outline your competencies in numeracy, literacy, and IT, as these are essential for the Sales Executive role. Provide examples of how you've used these skills in previous positions.
Highlight Customer-Centric Approach: Demonstrate your understanding of putting customers first by sharing experiences where you successfully managed customer expectations or resolved issues. This aligns with the company's values and will make your application stand out.
How to prepare for a job interview at Harwoods Ltd
✨Know the Product Range
Familiarise yourself with the manufacturer’s range of new and used cars. Understanding the features, benefits, and specifications will help you answer questions confidently and demonstrate your genuine interest in the products.
✨Demonstrate Customer Focus
Harwoods Ltd values a customer-first approach. Be prepared to discuss how you would ensure excellent customer service and build long-term relationships with clients. Share examples from your past experiences where you prioritised customer satisfaction.
✨Prepare for Sales Process Questions
Expect questions about the sales process and how you would manage enquiries. Review the manufacturer’s sales process and be ready to explain how you would follow it while meeting targets and maintaining high standards.
✨Showcase Your Team Spirit
Harwoods Group emphasises teamwork and collaboration. Be ready to discuss how you work within a team, share responsibilities, and contribute to a positive work environment. Highlight any previous experiences where you successfully collaborated with others.
