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- Tasks: Support daily operations, ensuring members have a safe and enjoyable experience.
- Company: Join Europe's leading premium health and wellness group, dedicated to member satisfaction.
- Benefits: Enjoy free membership, 50% off food, discounts on activities, and flexible pay options.
- Why this job: Be part of a vibrant team that values belonging and personal growth in a fast-paced environment.
- Qualifications: Passion for customer service, teamwork, and strong communication skills are essential.
- Other info: Emergency Response Qualification is a plus but not required.
The predicted salary is between 24000 - 36000 £ per year.
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the lookout for a passionate Operations Assistant to join our team!
As Operations Assistant, your role will support to ensure our members feel safe and have an excellent experience every day, 7 days a week. This role will support departments across the club with activities such as cleaning, opening and closing tasks, greeting our members, and supporting teams wherever needed.
We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.
Some of our perks:
- Free Club Membership for you and your family!
- 50% Discount on food and drinks.
- Discounts on Swimming, Tennis Lessons, and Personal Training.
- Opportunities for Career Advancement through internal training and development.
- Wagestream App: Get paid on demand!
- Access to our Benefits Suite.
About you:
As an Operations Assistant, we are looking for someone who:
- Has an overall passion for customer service
- A team player, with strong communication and collaboration skills
- Ability to work in a fast-paced environment
- An Emergency Response Qualification is desirable but not essential for this role.
Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!
Operations Assistant - Enjoy free membership and discounts at a premium wellness group (Hiring Immediately) employer: David Lloyd Clubs
Contact Detail:
David Lloyd Clubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant - Enjoy free membership and discounts at a premium wellness group (Hiring Immediately)
✨Tip Number 1
Show your passion for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this will resonate with our commitment to providing an excellent experience for our members.
✨Tip Number 2
Demonstrate your teamwork skills by discussing past experiences where you collaborated effectively with others. Highlighting your ability to support different departments will show that you're a versatile candidate who can adapt to various tasks.
✨Tip Number 3
Prepare to discuss how you handle fast-paced environments. We value candidates who can thrive under pressure, so think of examples where you've successfully managed multiple tasks or dealt with unexpected challenges.
✨Tip Number 4
If you have any emergency response qualifications, be sure to mention them! Even though it's not essential, it could set you apart from other candidates and show your commitment to member safety.
We think you need these skills to ace Operations Assistant - Enjoy free membership and discounts at a premium wellness group (Hiring Immediately)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and teamwork. Use specific examples that demonstrate your ability to thrive in a fast-paced environment, as this is crucial for the Operations Assistant role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and your enthusiasm for joining a premium health and wellness group. Mention how you align with their values and how you can contribute to creating a thriving culture.
Highlight Relevant Skills: In your application, emphasise skills such as communication, collaboration, and any experience with emergency response qualifications. These are key attributes they are looking for in an Operations Assistant.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is important for this role.
How to prepare for a job interview at David Lloyd Clubs
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles.
✨Demonstrate Teamwork Skills
Since this role requires strong collaboration, be prepared to discuss your experiences working in teams. Highlight situations where you successfully contributed to a group effort or resolved conflicts.
✨Prepare for Fast-Paced Scenarios
The environment is fast-paced, so think of examples that showcase your ability to handle multiple tasks efficiently. You might want to describe a time when you managed competing priorities effectively.
✨Research the Company Culture
Familiarise yourself with the company's values and culture. Be ready to discuss how your personal values align with theirs, especially regarding creating an inclusive and thriving environment.
