At a Glance
- Tasks: Support daily operations, ensuring members have a safe and enjoyable experience.
- Company: Join Europe's leading premium health and wellness group, dedicated to member satisfaction.
- Benefits: Enjoy free club membership, discounts on food, and career advancement opportunities.
- Why this job: Be part of a thriving team culture that values belonging and personal growth.
- Qualifications: Passion for customer service and strong teamwork skills are essential.
- Other info: Emergency Response Qualification is a plus but not required.
The predicted salary is between 24000 - 36000 £ per year.
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the lookout for a passionate Operations Assistant to join our team!
As Operations Assistant, your role will support to ensure our members feel safe and have an excellent experience every day, 7 days a week. This role will support departments across the club with activities such as cleaning, opening and closing tasks, greeting our members, and supporting teams wherever needed.
We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.
Some of our perks:
- Free Club Membership for you and your family!
- 50% Discount on food and drinks.
- Discounts on Swimming, Tennis Lessons, and Personal Training.
- Opportunities for Career Advancement through internal training and development.
- Wagestream App: Get paid on demand!
- Access to our Benefits Suite.
About you:
As an Operations Assistant, we are looking for someone who:
- Has an overall passion for customer service
- A team player, with strong communication and collaboration skills
- Ability to work in a fast-paced environment
- An Emergency Response Qualification is desirable but not essential for this role.
Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!
Operations Assistant (Hiring Immediately) employer: David Lloyd Clubs
Contact Detail:
David Lloyd Clubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant (Hiring Immediately)
✨Tip Number 1
Show your passion for customer service during any interactions you have with us. Whether it's in a casual conversation or during an interview, let your enthusiasm shine through. This role is all about creating excellent experiences for our members, so demonstrating your commitment to this will set you apart.
✨Tip Number 2
Familiarise yourself with our club's values and culture before applying. Understanding what makes us unique will help you align your answers and showcase how you can contribute to our thriving environment. Mention specific aspects of our culture that resonate with you during discussions.
✨Tip Number 3
Highlight your teamwork and communication skills by sharing examples from previous experiences. We value collaboration, so be ready to discuss how you've successfully worked with others in fast-paced settings. This will demonstrate that you're a great fit for our team-oriented atmosphere.
✨Tip Number 4
If you have any relevant qualifications, such as an Emergency Response Qualification, make sure to mention them. Even if it's not essential, it shows your commitment to safety and preparedness, which is important in our operations. It could give you an edge over other candidates.
We think you need these skills to ace Operations Assistant (Hiring Immediately)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Operations Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and teamwork. Use bullet points for clarity and focus on achievements that demonstrate your ability to thrive in a fast-paced environment.
Write a Personalised Cover Letter: In your cover letter, express your passion for customer service and your enthusiasm for joining the team. Mention specific examples of how you've contributed to a positive environment in previous roles, and why you want to work for this health and wellness group.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Operations Assistant role.
How to prepare for a job interview at David Lloyd Clubs
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles.
✨Demonstrate Teamwork Skills
Since this role requires strong collaboration, be prepared to discuss your experiences working in teams. Highlight situations where you successfully contributed to a group effort or resolved conflicts.
✨Prepare for a Fast-Paced Environment
The company values efficiency and adaptability. Think of examples from your past work where you thrived under pressure or had to quickly adjust to changing circumstances.
✨Research the Company Culture
Familiarise yourself with the company's values and culture. Be ready to discuss how your personal values align with theirs and how you can contribute to creating an inclusive environment.