Duty Manager (Part Time - 18 hours contract)
Duty Manager (Part Time - 18 hours contract)

Duty Manager (Part Time - 18 hours contract)

Middlesbrough Part-Time No home office possible
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At a Glance

  • Tasks: Lead the team, ensure smooth operations, and deliver exceptional customer service.
  • Company: Join Heron Foods, a growing company with over 340 stores across the UK.
  • Benefits: Enjoy 10% discounts, career development, 24/7 GP access, and exclusive rewards.
  • Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
  • Qualifications: Experience in retail management and strong leadership skills are essential.
  • Other info: Apply early as this opportunity may close sooner than expected!

Discover Your Next Opportunity: Duty Manager at Heron Foods

Location: Hemlington, North Yorkshire, TS8 9JH

Salary: Β£12.50 per hour

Hours: 18 hours per week

Why Heron Foods?

Join a thriving company with over 340 stores and counting! As a Duty Manager, you'll be at the heart of our operations, leading the team and ensuring everything runs smoothly. At Heron Foods, every day is an opportunity to make a difference in a fast-paced, rewarding environment.

Enjoy a range of perks, including:

  • Discounts: 10% off at both Heron Foods and B&M stores.
  • Personal Growth: Access to career development programs like 'Future Flyers.'
  • Wellbeing Support: 24/7 GP access for you and your family, and free confidential support.
  • Recognition & More: From long-service rewards to exclusive discounts and a host of extras.

What You'll Do:

As a Duty Manager, you'll take on a key leadership role to ensure the store operates seamlessly. Your responsibilities will include:

  • Leading and motivating the team to deliver exceptional results.
  • Ensuring high standards of customer service and resolving queries effectively.
  • Maintaining a clean, well-presented, and fully stocked store.
  • Driving sales and profitability by managing performance and efficiency.
  • Being a keyholder and taking responsibility for the store in the absence of the Store Manager (including store openings and closes).

Fast-Paced and Rewarding:

Every shift will be dynamic and purposeful, whether you're inspiring the team or rolling up your sleeves to get the job done. You'll thrive in a lively environment where your leadership makes a real impact.

What We're Looking For:

We're seeking individuals who bring:

  • Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast-paced retail setting.
  • Strong leadership skills with the ability to motivate and inspire a team.
  • Exceptional organisational abilities and a passion for customer service.
  • A proactive, energetic approach to managing a dynamic retail environment.

Apply Today:

Don't wait-apply early, as this opportunity may close sooner than expected! At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer. Take the next step in your career and join a team where your leadership truly matters. Apply now!

Duty Manager (Part Time - 18 hours contract) employer: Heron Foods

Heron Foods is an excellent employer that offers a vibrant work culture in Hemlington, North Yorkshire, where every day presents an opportunity to make a meaningful impact. With competitive pay, generous discounts, and robust personal growth programmes like 'Future Flyers', employees are supported in their career journeys while enjoying a dynamic and rewarding retail environment. The company prioritises wellbeing with 24/7 GP access and confidential support, ensuring that team members feel valued and recognised for their contributions.
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Contact Detail:

Heron Foods Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Duty Manager (Part Time - 18 hours contract)

✨Tip Number 1

Familiarise yourself with Heron Foods' values and mission. Understanding their commitment to customer service and community can help you align your answers during the interview, showcasing that you're a great fit for their culture.

✨Tip Number 2

Prepare examples from your previous experience that demonstrate your leadership skills. Think of specific situations where you motivated a team or resolved a customer issue effectively, as these will be key points of interest for the hiring managers.

✨Tip Number 3

Research common challenges faced by Duty Managers in retail. Being able to discuss how you would handle these challenges can set you apart and show that you’re proactive and ready for the role.

✨Tip Number 4

Network with current or former employees of Heron Foods if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the interview process.

We think you need these skills to ace Duty Manager (Part Time - 18 hours contract)

Leadership Skills
Team Motivation
Customer Service Excellence
Organisational Skills
Sales Management
Performance Management
Problem-Solving Skills
Communication Skills
Time Management
Retail Operations Knowledge
Proactive Approach
Adaptability
Conflict Resolution
Inventory Management

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in retail management. Focus on your leadership roles and any achievements that demonstrate your ability to motivate a team and drive sales.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your proactive approach. Mention specific examples from your past roles that align with the responsibilities of a Duty Manager at Heron Foods.

Highlight Relevant Skills: In your application, emphasise skills such as organisational abilities, team motivation, and problem-solving. These are crucial for the role and should be evident in your written materials.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Heron Foods

✨Showcase Your Leadership Skills

As a Duty Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your previous roles where you successfully motivated and inspired your team, especially in challenging situations.

✨Understand the Company Culture

Research Heron Foods and its values before the interview. Familiarise yourself with their commitment to customer service and teamwork, and be ready to discuss how your personal values align with theirs.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills. Think of specific instances where you've resolved customer complaints or improved team performance, and be ready to share these stories.

✨Ask Insightful Questions

At the end of the interview, ask thoughtful questions about the role and the company. This shows your genuine interest in the position and helps you understand if it's the right fit for you.

Duty Manager (Part Time - 18 hours contract)
Heron Foods
Location: Middlesbrough
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