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- Tasks: Welcome guests and assist with food and beverage service in a vibrant environment.
- Company: Join CH&CO, a dynamic part of Compass Group UK&I, dedicated to celebrating individuality.
- Benefits: Enjoy flexible hours, personal development opportunities, and great employee discounts.
- Why this job: Be part of a supportive team that values your growth and celebrates diversity.
- Qualifications: Previous experience in hospitality is a plus; strong communication skills are essential.
- Other info: This role offers 16 hours per week with opportunities for career progression.
We're currently recruiting a dedicated Front Of House Assistant to help ensure the smooth running of the operations in CH&CO on a part time basis, contracted to 16 hours per week. As a Front Of House Assistant, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:
- Great operational training and development
- Life assurance scheme
- Personal Development and Training opportunities - We are passionate about our growing team
- A great wellbeing strategy - including access to our Employee Assistance Programme
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Access to some great high street discount vouchers
Your key responsibilities will include:
- Provide a warm, friendly, and professional welcome to all players, staff, and guests
- Assist in the preparation and serving of food and beverages in dining areas, lounges, and meeting rooms
- Handle special dietary requests and ensure service aligns with nutritional requirements for players and staff
- Maintain a high standard of cleanliness and organization in all front-of-house areas
- Set up and clear dining areas, meeting spaces, and other service areas efficiently
- Replenish food, beverages, and consumables in service areas as required
- Report any stock shortages to supervisors to ensure smooth operations
- Work closely with kitchen, catering, and other operational teams to ensure seamless service delivery
- Assist with event and meeting setups, adapting to changing requirements quickly
Our ideal Front Of House Assistant will:
- Have previous experience in a front-of-house, hospitality, or customer service role
- Possess strong communication and interpersonal skills, with a customer-first mindset
- Be able to multitask and work under pressure in a fast-paced environment
- Exhibit a professional, approachable, and team-oriented attitude
- Demonstrate high attention to detail and commitment to delivering excellence
- Show flexibility to adapt to changing requirements
CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Front Of House Assistant - Edinburgh employer: Gather & Gather
Contact Detail:
Gather & Gather Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Of House Assistant - Edinburgh
✨Tip Number 1
Familiarise yourself with the specific operations of CH&CO. Understanding their values and the type of service they provide will help you tailor your approach during any interviews or conversations with staff.
✨Tip Number 2
Network with current or former employees of CH&CO. They can provide valuable insights into the company culture and what it takes to succeed as a Front Of House Assistant, which can give you an edge in your application.
✨Tip Number 3
Prepare to demonstrate your customer service skills in real-time scenarios. Think about how you would handle various situations that may arise in a front-of-house role, as this will likely come up during interviews.
✨Tip Number 4
Showcase your flexibility and ability to adapt to changing environments. Highlight any past experiences where you've successfully managed multiple tasks or adapted quickly to new challenges, as this is crucial for the fast-paced nature of the role.
We think you need these skills to ace Front Of House Assistant - Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise skills like communication, multitasking, and attention to detail, as these are key for the Front Of House Assistant role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent customer service. Mention specific experiences that demonstrate your ability to handle fast-paced environments and your commitment to maintaining high standards.
Highlight Relevant Skills: In your application, clearly outline your strong communication and interpersonal skills. Provide examples of how you've successfully worked in teams and adapted to changing situations in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this position.
How to prepare for a job interview at Gather & Gather
✨Show Your Customer Service Skills
As a Front Of House Assistant, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've handled customer interactions in the past, especially in challenging situations.
✨Demonstrate Teamwork
This role requires working closely with kitchen and operational teams. Highlight your experience in collaborative environments and how you contribute to a positive team dynamic.
✨Prepare for Scenario Questions
Expect questions that assess your ability to multitask and handle pressure. Think of specific scenarios where you've successfully managed multiple responsibilities or adapted to sudden changes.
✨Express Your Passion for Hospitality
Show enthusiasm for the hospitality industry and the role itself. Discuss what excites you about working in a front-of-house position and how you align with the company's values of individuality and excellence.
