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- Tasks: Lead global People Ops teams and enhance employee experience through strategic planning and technology.
- Company: Simply Business insures small businesses, protecting over 1 million policies with a tech-driven approach.
- Benefits: Enjoy flexible hybrid working, 25 days leave, private medical insurance, and personal development programs.
- Why this job: Join a culture of innovation and continuous improvement while making a positive social impact.
- Qualifications: 10+ years in HR operations, strong knowledge of UK/US laws, and proven change management skills.
- Other info: Be part of a B Corp committed to ethical practices and employee well-being.
The predicted salary is between 72000 - 108000 £ per year.
It’s an exciting time to join Simply Business’ People Team as we embark on our journey to globalize the way we work to enable better outcomes for our employees. We are seeking a Global Head of People Operations to lead our newly combined global People Ops teams, providing broad HR solutions and services to our 1,000+ employees in the UK, US, and Poland. Reporting to the Global Chief People Officer and a member of the Global People Leadership Team, this pivotal role requires a strategic thinker with a proven track record in optimizing People Operations functions and a passion for leveraging data and technology to transform service delivery, process documentation, and knowledge management. This leader will focus on creating a unified employee experience, fostering a culture of innovation and continuous improvement.
Key Responsibilities
- Strategic Planning and Implementation: Develop and execute a strategic plan to unify location-based teams and drive a cohesive employee experience.
- Enhancement of Self Service Capabilities: Use technology, data, and AI/ML to evolve our employee and manager self-service platforms.
- Change Management: Lead initiatives to ensure smooth adoption of new technologies and processes.
- Team Leadership: Manage and develop the HR Operations team to build a high-performing group delivering exceptional service.
- Performance Metrics: Establish and monitor KPIs to measure HR service effectiveness and identify improvement areas.
- Stakeholder Engagement: Collaborate with senior leadership to align HR strategies with business goals.
- Continuous Improvement: Promote a culture of ongoing enhancement, using feedback to optimize HR services.
- Compliance and Best Practices: Ensure HR policies and operations meet legal standards and industry best practices.
- Employee Relations: Oversee resolution of employee relations issues in partnership with the People Partnering team.
- Budget Management: Manage the HR operations budget effectively.
- Associate Experience: Lead initiatives to improve the overall employee experience and position Simply Business as an employer of choice.
- HR Technology: Oversee the HR tech stack, driving automation and data integrity, and develop automated solutions.
- Governance and Audit: Drive governance, policy development, and foster an audit culture.
Experience and Professional Qualifications
- At least 10 years of progressive HR operations or HR technology experience, with focus on strategy, data analysis, and process improvement.
- Strong knowledge of UK and US labor laws and regulations.
- Experience establishing new HR processes and implementing digital HR solutions.
- Proven change management skills, with a track record of leading large-scale organizational changes.
- Exceptional leadership and team-building abilities, with experience managing dispersed teams globally.
- Ability to handle complex employee relations, managing risks pragmatically.
- Strong business acumen, excellent communication, and influencing skills.
- Proficiency with Ceridian Dayforce and Workday preferred.
- Strategic thinker, able to synthesize complex data and topics.
- Collaborative with strong relationship-building skills across geographies.
- Ethical, maintains confidentiality, and demonstrates sound professional judgment.
About Simply Business
We insure small businesses and enable big dreams, protecting over 1,200 trades and more than 1 million policies. We are a technology-driven company, a B Corp, committed to positive social and environmental impact.
What are the benefits of working at Simply Business?
We offer a great work-life balance with flexible hybrid working, 25 days annual leave plus options to buy more, flexible parental leave, life event leave, sabbaticals, private medical insurance, health cash plans, competitive salary, performance bonuses, personal development programs, mental health support, pension matching, life assurance, car schemes, and flexible benefits schemes. Ready to join us and drive our success as a high-performing team? Apply today.
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Head of People Operations
✨Tip Number 1
Familiarise yourself with the latest trends in HR technology and data analytics. Understanding how tools like Ceridian Dayforce and Workday can enhance HR operations will give you an edge in discussions during interviews.
✨Tip Number 2
Showcase your experience in change management by preparing specific examples of successful initiatives you've led. Highlighting your ability to manage large-scale organisational changes will resonate well with the hiring team.
✨Tip Number 3
Network with current or former employees of Simply Business to gain insights into their culture and values. This knowledge can help you tailor your approach and demonstrate your alignment with their mission during interviews.
✨Tip Number 4
Prepare to discuss how you would unify location-based teams and enhance employee experience. Having a strategic plan ready to share will show your proactive thinking and commitment to the role.
We think you need these skills to ace Global Head of People Operations
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Global Head of People Operations position. Identify key responsibilities and required qualifications to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in HR operations, particularly in strategic planning, change management, and technology implementation. Use specific examples to demonstrate your achievements.
Showcase Leadership Skills: Since this role involves managing a global team, highlight your leadership experience. Discuss how you've successfully led teams, managed dispersed groups, and fostered a culture of innovation and continuous improvement.
Tailor Your Application: Customise your CV and cover letter to reflect the values and mission of Simply Business. Mention your commitment to employee experience and how you can contribute to their goal of being an employer of choice.
How to prepare for a job interview at Job Traffic
✨Understand the Company Culture
Before your interview, take some time to research Simply Business and its culture. Familiarise yourself with their values and mission, as this will help you align your answers with what they are looking for in a candidate.
✨Showcase Your Strategic Thinking
As a Global Head of People Operations, you'll need to demonstrate your ability to think strategically. Prepare examples from your past experience where you've successfully developed and executed HR strategies that improved employee experiences or operational efficiency.
✨Highlight Change Management Experience
Given the emphasis on change management in the role, be ready to discuss specific instances where you've led large-scale organisational changes. Focus on the challenges you faced, how you overcame them, and the positive outcomes that resulted.
✨Prepare for Data-Driven Discussions
Since the role involves leveraging data and technology, brush up on your knowledge of HR metrics and analytics. Be prepared to discuss how you've used data to inform decisions and improve HR processes in your previous roles.
